Vadim Russu | Page 14

My mom and I inquired about a 2018 Glc... the internet salesman did not get back with me the next about the vehicles availability. We decided to go check the car out on our own. When we noticed the car wa salesman did not get back with me the next about the vehicles availability. We decided to go check the car out on our own. When we noticed the car was still on the lot... we requested the internet salesman assistance. The salesperson helping us told us that salesman was busy and that he would assist. We approached the car and I noticed the salesman didn’t hand my mom the keys. Not sure why, but one could insinuate a few things especially when he didn’t explain his actions. We test drove the car in silence. He didn’t give us any information about the car or anything. We felt we were on his time and that we were wasting his time. We left with a horrible experience... it’s rare that we run into car salesmen that don’t offer business cards or anything. We decided to Buy from Mercedes Buckhead. Not sure what their issue was... but they lost a sale because the service was HORRIBLE. More

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This my first purchase of a Mercedes Benz Vadim Russu was exceptional customer Service he call me explain what I need to know I was so impressed the knowledge He provide me about the car . So I went ther exceptional customer Service he call me explain what I need to know I was so impressed the knowledge He provide me about the car . So I went there it was such a easy process. And even He let me know each and every function before I hit the road if there were 10 star I would of give it to him . I would highly recommend anyone who wants to buy A Mercedes or a first time buyer like me he will walk you through .thanks Vadim. More

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Vadim Russu of RBM of Alpharetta was a wonderful sales agent to work with as I explored a possible purchase. It took me a few months to make the decision and Vadim was happy to help and patient with my qu agent to work with as I explored a possible purchase. It took me a few months to make the decision and Vadim was happy to help and patient with my questions. I now am a very happy owner of a certified pre-owned Mercedes E 300 !!! More

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Great experience, Comfortable feeling during the whole process. A feeling to more stop by RBM. Awesome...! I would definitely recommend such a good deal with Mr. Vadim Russu. Call me again. process. A feeling to more stop by RBM. Awesome...! I would definitely recommend such a good deal with Mr. Vadim Russu. Call me again. More

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This is the second time I purchased a new vehicle from RBM. The first experience 7 years ago was a good one but this one was even better. The reason for that was the excellent service provided by my sales RBM. The first experience 7 years ago was a good one but this one was even better. The reason for that was the excellent service provided by my sales rep, Vadim Russu. His highly professional, no pressure approach was most welcome. He was extremely knowledgeable on the entire Mercedes line and helped me work through a series of decisions without pushing me one way or the other. He was extremely patient and spent all the time with me that I needed. Now that I have taken delivery of the car, he continues to be helpful in answering my questions and helping me learn the new and exciting technology. He is an honest, very helpful rep who represents Mercedes well. I would not hesitate going back to him again. Highly recommended. More

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I had the best experience my sales person was amazing patient friendly and positive I will always be his customer! Make sure ask for Vadim patient friendly and positive I will always be his customer! Make sure ask for Vadim More

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I cannot say enough nice things about our experience of working with Vadim Russo to purchase my very first Mercedes. This has been a lifelong dream of mine to own one and Vadim helped make the dream come t working with Vadim Russo to purchase my very first Mercedes. This has been a lifelong dream of mine to own one and Vadim helped make the dream come true. He listened patiently to all of my and my husband’s questions to build my GLE 350 to best accommodate my needs. I picked it up on Saturday and absolutely LOVE it! Thank you, Vadim, for your outstanding service! More

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Valdim provided excellent service. We felt as though he really cared about what we cared about. Working with him was a joy. He explained everything to us with patience. He was very attentive and thorough. really cared about what we cared about. Working with him was a joy. He explained everything to us with patience. He was very attentive and thorough. We will purchase our next car from him for sure. More

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SUPER FAST and friendly service. I walked in at about SUPER FAST and friendly service. I walked in at about noon. I test drove the car and signed paperwork all within 2 hours. Vadim was straight forwa SUPER FAST and friendly service. I walked in at about noon. I test drove the car and signed paperwork all within 2 hours. Vadim was straight forward, friendly, and amazing. The best car buying experience I have ever had! More

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Vadim is easily the best salesman we have every worked with. He is kind, knowledgeable, patient, responsive, transparent, and answered any questions we had directly or quickly obtained information needed with. He is kind, knowledgeable, patient, responsive, transparent, and answered any questions we had directly or quickly obtained information needed to answer the questions (e.g., calling a previous owner). Without a doubt, this was the most seamless and stress-free purchase we have ever made. I highly recommend RBM in Alpharetta to anyone looking for a fair price and efficient process. Personally, I would ask for Vadim when you go. More

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