Vanessa Quinones

Russel was great found me what I wanted. I will never buy another car from Rockwall Toyota I am paying cash with a company check and you can’t complete the sale with out a business card, I will never buy another car from Rockwall Toyota I am paying cash with a company check and you can’t complete the sale with out a business card, can you understand how totally stupid that sounds , I guess not. You want and insurance card from the person who signed the check not the person driving the vehicle, can you understand how totally stupid that sounds. I guess not. Just the fact that you are so consumed with a load of Mickey Mouse crap instead of the cash sale and the customer is enough to show how totally stupid your closing people are. Most of the xx you come up with to explain about why you are doing something is the biggest pack of lies I have ever heard. Worst experience I ever had purchasing a vehicle. More

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Everyone was very kind and it all went very smoothly. Vanessa was very helpful and attentive. The people in the financial department was very helpful as well. Vanessa was very helpful and attentive. The people in the financial department was very helpful as well. More

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I will never use this location specifically and 90% sure I will never buy a Toyota again due to our experience at this dealership. We came with our own financing which is when it all went down hill, they to I will never buy a Toyota again due to our experience at this dealership. We came with our own financing which is when it all went down hill, they told us to go through them it would be 17% with a pymt of 950$, our credit union got us 6.5% with a pymt of 625$. Then they said we could swipe our card for the full 6500$ down pymt it would need to be 2 swipes, then even though it isn't anywhere on the website or documented anywhere they were not allowed to give me the military discount since I wasn't financing through them. More

by lndzerz13 Verified Customer Verified Customer

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If you want a good car buying experience where you’ll receive patience, kindness, and positive attitude, then this is where you need to go! I had a great experience here and special thanks to Vanessa and receive patience, kindness, and positive attitude, then this is where you need to go! I had a great experience here and special thanks to Vanessa and Aubrey for seeing me as a human and not just a dollar sign. If I need a vehicle again, I will come here. Customer service is top notch!!! More

by INDIADASHEA1 Verified Customer Verified Customer

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Every body was very polite and friendly. I felt like I am being listened to and they spent as much time as I wanted in order help me and give me the right guidance I felt like I am being listened to and they spent as much time as I wanted in order help me and give me the right guidance More

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The staff were very informative and helpful. They made the process of buying a car less stressful . They made the process of buying a car less stressful . More

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Vanessa Q. made my RAV4 Hybrid purchase easy—seamless online start, smooth dealership finish. Highly recommend! made my RAV4 Hybrid purchase easy—seamless online start, smooth dealership finish. Highly recommend! More

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Thank you so much for your help today! It was a pleasant experience all around. It was a pleasant experience all around. More

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Vanessa worked with me to find the exact combination of colors on my Camry SE. And she was easy to negotiate a deal with. colors on my Camry SE. And she was easy to negotiate a deal with. More

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Vanessa, Simone, and Marco were great and made the purchase experience a good one. Thanks! purchase experience a good one. Thanks! More

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