Vanessa Tucker

We were pleased with how Vanessa Tucker, our sales consultant, and the sales management staff handled our inquiry into Ionic 5 availability, packages, and pricing. We were able to make arrangements f consultant, and the sales management staff handled our inquiry into Ionic 5 availability, packages, and pricing. We were able to make arrangements for the final sale and pick up to follow a cross country move. We were a bit surprised at the time of finalizing the purchase at the level of sales pitch for extended warranty options. Instead of finalizing the down payment and loan, we had a 10 minute video on extended warranty features, then we were presented with monthly payment plans that were considerably higher than the original quote. Being somewhat tired following a 4 day drive across the country, we were not really prepared for the level of piece by piece negotiation that seemed to be required to get to the monthly payment amount. And I ended up with some reservations about what we ended up with after this process. Getting the car following this was handled quite well by Vanessa, who gave us an overview on operational features and answered questions. More

by jnels55.jn Verified Customer Verified Customer

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My experience was everything I expected- excellent. The sales personnel, parts and service personnel were among the best. The sales personnel, parts and service personnel were among the best. More

by jimkeithley4 Verified Customer Verified Customer

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Vanessa couldn’t be a better salesperson this is my 2nd car from her she is knowledgeable patient and genuinely wants you to get the best car for you not just to make a deal. car from her she is knowledgeable patient and genuinely wants you to get the best car for you not just to make a deal. More

by edwardplucinski Verified Customer Verified Customer

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The process was smooth. it did seem to longer than expected. Vanessa was super nice and explained everything. She was very knowledgeable and thorough. it did seem to longer than expected. Vanessa was super nice and explained everything. She was very knowledgeable and thorough. More

by vanspiker Verified Customer Verified Customer

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Jeff is very professional and truly cares about his customers and the safety of their vehicles customers and the safety of their vehicles More

by TIERRA.GRANT Verified Customer Verified Customer

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Vanessa was terrific to deal with. She listened to what we wanted and made it happen. I Would highly recommend her to anyone. She listened to what we wanted and made it happen. I Would highly recommend her to anyone. More

by MY3KATS Verified Customer Verified Customer

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Great friendly very good people out standing helpful all very nice smart n kinda excited very nice smart n kinda excited More

by anthonypope2 Verified Customer Verified Customer

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Newport News Hall Hyundai salesman asked if I was looking to buy another car and I told him no the facility was clean to buy another car and I told him no the facility was clean More

by benitabarnes35 Verified Customer Verified Customer

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Vanessa is pure 💯 LIAR! !!!! Can't be trusted!!!👺👺🤬🤬😡😡 Terrible experience dealing with her! Never again!! !!!! Can't be trusted!!!👺👺🤬🤬😡😡 Terrible experience dealing with her! Never again!! More

by leroy_burch Verified Customer Verified Customer

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Vanessa was a great saleswoman. She made sure my visit, and purchase was a great one. Kevin also was great in the service department. He made sure my service was completed quickly, She made sure my visit, and purchase was a great one. Kevin also was great in the service department. He made sure my service was completed quickly, and professionally. Great job guys.👍 More

by dpconstruction2021 Verified Customer Verified Customer

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