Scott Kelly needs to learn what his job actually calls
for and how to interact with customers. I would rather have an honest answer from service personnel than a flip excuse just to get me gone.
for and how to interact with customers. I would rather have an honest answer from service personnel than a flip excuse just to get me gone.
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by BARTHOCALA123
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2024 -
Palm Chevrolet responded
Thank you for sharing your experience. We appreciate your feedback and understand the importance of clear communication from our service team at Palm Chevrolet. Your input helps us improve our standards and ensure we’re meeting our customers' expectations. Please feel free to reach out to us directly so we can address your concerns further. We value your feedback and hope to welcome you back for a better experience in the future.
Sincerely,
Wayne Bogle
Parts and Service Director
Great experience buying my 1st chevy truck and making my
purchase go smoothly as possible in a timely matter.
purchase go smoothly as possible in a timely matter.
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by tony.taveras1982
Verified Customer
Verified Customer
Oct 08, 2024 -
Palm Chevrolet responded
Thank you for sharing your experience with us! We're thrilled to hear that you had a great time buying your first Chevy truck at Palm Chevrolet and that the process was smooth and timely. We appreciate your feedback and look forward to assisting you again in the future! Enjoy your new truck!
Best,
The Palm Chevrolet Team
Great customer service reasonable prices, great
dealership ,one stop shopping in the the heart of Ocala Florida
dealership ,one stop shopping in the the heart of Ocala Florida
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by debram988
Verified Customer
Verified Customer
Oct 08, 2024 -
Palm Chevrolet responded
Thank you for your fantastic review! We’re thrilled to hear that you had a great experience at Palm Chevrolet and enjoyed our customer service and reasonable prices. We appreciate your recognition of our dealership as a one-stop shopping destination in Ocala. We can’t wait to serve you again in the future!
Best,
The Palm Chevrolet Team
friendly
non stressful or pushy
knowldgeable and eager
to help
will work to find the best deal possible
great service
great cars
great people
to help
will work to find the best deal possible
great service
great cars
great people
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by ZUKEBREAD
Verified Customer
Verified Customer
Sep 17, 2024 -
Palm Chevrolet responded
Thank you for your wonderful review! We appreciate your kind words about our friendly and knowledgeable team at Palm Chevrolet. We're glad to hear that you experienced a non-stressful environment and that our staff was eager to help you find the best deal. Your satisfaction means a lot to us, and we hope to see you again soon!
Sincerely,
Wayne Bogle
Parts and Service Director
The dealership was clean, everyone was very pleasant and
friendly. I did not get perked around which what my last dealership experience. Kevin was on point , we'll informed, had all the answers to my quest
friendly. I did not get perked around which what my last dealership experience. Kevin was on point , we'll informed, had all the answers to my questions. It was the shortest visit to a dealership especially with me actually trading my car in and taking the new one home.
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by DELLA71
Verified Customer
Verified Customer
Sep 13, 2024 -
Palm Chevrolet responded
Thank you for your kind words! We’re thrilled to hear that you had such a positive experience at Palm Chevrolet. It's great that Kevin was able to assist you and make your visit smooth and efficient. We strive to provide the best service possible, and your feedback means a lot to us. We look forward to seeing you again and hope you enjoy your new vehicle!
Best,
The Palm Chevrolet Team
Prompt and professional.
Super thankful for Palm’s programs to assist educators. Thanks a bunch!
Super thankful for Palm’s programs to assist educators. Thanks a bunch!
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by jcortes
Verified Customer
Verified Customer
Sep 03, 2024 -
Palm Chevrolet responded
Thank you so much for your kind words! We’re thrilled to hear that you found our programs for educators helpful. At Palm Chevrolet, we always strive to support our community. We appreciate your feedback and look forward to seeing you again soon!
Best,
The Palm Chevrolet Team
Carlos Was Very Professional With Us From The Beginning
To The End Of Pruchasing Our Vehicles.Kept us Informed.
To The End Of Pruchasing Our Vehicles.Kept us Informed.
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by Mia Rivers
Jul 30, 2024 -
Palm Chevrolet responded
Thank you, Mia, for choosing Palm Chevrolet and for the 5-star review! We're thrilled to hear that Carlos provided you with a professional experience and kept you informed throughout your vehicle purchase. We appreciate your kind words and look forward to welcoming you back in the future!
Best,
The Palm Chevrolet Team
The dealership it's self is very nice staffing is very
nice and accommodating. Also Gus who sold us our new car was great! He definitely was very itune with what was coming in and out and let us know imme
nice and accommodating. Also Gus who sold us our new car was great! He definitely was very itune with what was coming in and out and let us know immediately when our car showed up.
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by elsie0193
Verified Customer
Verified Customer
Jul 29, 2024 -
Palm Chevrolet responded
Thank you for choosing Palm Chevrolet and for your 5-star review! We appreciate your kind words about our dealership, staff, and especially Gus. We're thrilled to hear that Gus provided you with a great car-buying experience and that he kept you informed every step of the way. We look forward to your next visit and don't hesitate to share your positive experience with others. See you next time!
Best,
The Palm Chevrolet Team
As always, the service was excellent and quick, from
friendly folks. Thanks, again, Palm Chevrolet.
friendly folks. Thanks, again, Palm Chevrolet.
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by VICKIE_EMERY
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2024 -
Palm Chevrolet responded
Thank you, Vickie! We truly appreciate your kind words about the excellent and quick service you experienced at Palm Chevrolet. Our team always aims to provide top-notch service with a smile. We look forward to welcoming you back for your next visit!
Sincerely,
Wayne Bogle
Parts and Service Director
Great experience I highly recommend anyone looking for a
vehicle to go to the Palm Chevrolet. Kevin was very professional very informative answered all my questions I couldn't be happier
vehicle to go to the Palm Chevrolet. Kevin was very professional very informative answered all my questions I couldn't be happier
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by robrian62
Verified Customer
Verified Customer
Jul 10, 2024 -
Palm Chevrolet responded
Thank you for the positive review! We're thrilled to hear about your great experience with Kevin at Palm Chevrolet. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely!
Best,
The Palm Chevrolet Team