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Victor Arana

Overview Reviews (34) Inventory (588)

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Victor Arana

Certified Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.6

34 Reviews

Overview Reviews (34) Inventory (588)

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Cardone, N-Bets

4.6

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Victor Arana

April 04, 2026

Dealership Rating

Employee Rating

Great customer service the best ever everyone was very understandable and care for the customer understandable and care for the customer More

by IRIS.RODRIGUEZ196026

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angelo Rivera

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March 02, 2026

Dealership Rating

Employee Rating

Truly thankful for Raul. He has been great, very professional and knowledgeable of everything Nissan!! He has taken the time to explain everything step by step and has answer He has been great, very professional and knowledgeable of everything Nissan!! He has taken the time to explain everything step by step and has answered all my questions! He helped me get into a 2022 Nissan Rogue (certified) and I love it. I will definitely be back for my next car!!! More

by mariemesow15

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Raul Ruiz

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Mar 10, 2026 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Marie, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 21, 2026

Dealership Rating

Employee Rating

Great customer service from the sales department to the service department. Prompt response to customer queries service department. Prompt response to customer queries More

by HFLORES0422

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luc Nord

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Feb 26, 2026 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 09, 2026

Dealership Rating

Employee Rating

From start to finish everyone was professional, friendly, and courteous. I got a great deal and was very happy. and courteous. I got a great deal and was very happy. More

by Vickic1978

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: John Booth, Alex Vazquez, Austin Nero, Oscar Maldonado, Thomas Delgado

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Feb 12, 2026 -

Universal Nissan responded

Vicki, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us. It was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 27, 2026

Dealership Rating

Employee Rating

Aún esperando para solucionar un problema en una luz pendiente desde que compré el vehículo pendiente desde que compré el vehículo More

by juanrodal0115

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 28, 2026 -

Universal Nissan responded

Juan, en Universal Nissan, estamos comprometidos con la satisfacción de nuestros clientes. Nos alegra saber que disfrutó su visita y que Victor le brindó un excelente servicio. Fue un honor tenerlo en nuestro concesionario. ¡Gracias por su comentario! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava@universalnissan.com

January 01, 2026

Dealership Rating

Employee Rating

Be careful I went in pre-approved n you switched my financing from my bank to yours wasn’t happy when I found out n I returned n was told that I signed papers n nothing they can do financing from my bank to yours wasn’t happy when I found out n I returned n was told that I signed papers n nothing they can do More

by caculo7

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Keith Priestley, Sarfaraz Ahmed, Alfonso Scurry, Sam Sahman, Collin Petgrave, Alex Vazquez, Oliver Bauvil

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Jan 27, 2026 -

Universal Nissan responded

Thank you for your feedback. We apologize that your visit didn’t go as planned and would like to understand more about your experience. Please send us a message with your contact information so we can reach out and address your concerns. It’s important to us that all our customers leave happy, and we’re disappointed that we didn’t meet that standard this time. Gina Nava Reputation Manager gnava@universalnissan.com

December 30, 2025

Dealership Rating

Employee Rating

Overall Great experience, smooth transaction with many options to choose from, would do it again., Thanks! options to choose from, would do it again., Thanks! More

by dimi0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Priestley, Sarfaraz Ahmed, Gilberto Gortari , Missed her name, She helped me set up my insurance, 5 star

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Dec 30, 2025 -

Universal Nissan responded

Thank you for your comments on our team! We appreciate it and hope you have been enjoying your car! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 21, 2025

Dealership Rating

Employee Rating

Everyone was very nice and answered all of my questions, was very keen on explaining everything so I was well informed was very keen on explaining everything so I was well informed More

by jahabarr

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eliab Sterling

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Dec 23, 2025 -

Universal Nissan responded

Thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Eliab and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 06, 2025

Dealership Rating

Employee Rating

They provided great service and helped with my buying experience. Raul was fantastic, understanding and very Patient. Richard delivered on his promise on getting me a great deal. I appreciate them both. experience. Raul was fantastic, understanding and very Patient. Richard delivered on his promise on getting me a great deal. I appreciate them both. More

by mariemesow15

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Harris, Raul Ruiz

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Dec 20, 2025 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 29, 2025

Dealership Rating

Employee Rating

Excellent customer service! Great experience with purchase o new 2025 vehicle! Thank you! Lily Figueroa Great experience with purchase o new 2025 vehicle! Thank you! Lily Figueroa More

by lfigueroa127

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Priestley, Sarfaraz Ahmed

Report | Print

Oct 29, 2025 -

Universal Nissan responded

Lily, we appreciate your kind review and are thrilled to hear that we made your experience at Universal Nissan exceptional. Ensuring that our customers are completely satisfied and leave with the car they want is our highest priority. Thank you for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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