Victor Kaczynski | Page 2

Lenny and sales team are very cooperative. It was very easy dealing with them. Lenny has help us a lot for wired money, finance, maintenance deal, AMEX discount. He was providing us the regula It was very easy dealing with them. Lenny has help us a lot for wired money, finance, maintenance deal, AMEX discount. He was providing us the regular updates for getting a car from different state. More

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They are really selling cars, but they are the worse on the service center. It takes 1 month for you to schedule a service and hours to replace a tire. Go to other Mercedes dealers because I always have is the service center. It takes 1 month for you to schedule a service and hours to replace a tire. Go to other Mercedes dealers because I always have issues with this one. More

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Victor and Lenny were amazing. They work diligently to get the car we wanted in the color we wanted. The car was several hundred mules away and they got it for us at no extra cost. They work diligently to get the car we wanted in the color we wanted. The car was several hundred mules away and they got it for us at no extra cost. More

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I bought my wife her first Mercedes Benz from Ray Catena of Union. We just bought our first SUV also from MB of Union. This is our 5th Mercedes Benz. The "new car buying experience" is always stressful for of Union. We just bought our first SUV also from MB of Union. This is our 5th Mercedes Benz. The "new car buying experience" is always stressful for people nowadays. Cars have so much technology which makes the "experience" stressful and the choices so much harder to make. We were coming out of a leasing contract and we knew we wanted another Benz in our garage. We were not sure of the vehicle model we wanted to get This time was a little bit confusing because my wife wanted a SUV and I was looking at a sedan. I made contact with Mr. Victor Kaczynski (Sales Manager) who I know for many years. I explained him our dilemma and he invited us to see our choices. We went to the dealer, he immediately greeted us, spoke for a few minutes and had us meet with our new Sales Consultant Ms. Jessica Cohen. Jessica showed us the new cars upstairs (2nd floor). Jessica was so pleasant and professional from the start. She knew her product line very well and made it easy for us to see any vehicle we had in mind. Our first meeting went well. For our second meeting, Jessica invited us for a test drive in the SUV we had in mind. Jessica explained every detail in the vehicle with surgical precision. She made it easier for us to seal our choice of vehicle best for us. Jessica is not only professional and knowledgeable with the Benz line, she is extremely patient (walked with us, got the keys and showed us the vehicles) and attentive (she listened to our vehicle needs) . She answered every question we had, including vehicle service and all purchase options available to us in order to get into our new vehicle. After we decided on the SUV, Jessica made sure "Our SUV" will not be sold to anyone by mistake (over 100 people were interested in the MB website) while we were looking into all options from our end. Jessica was in constant communication with us to see if we needed anything else from her in order to avoid any delays during the process. Everything was approved and picked up our new SUV. Jessica made the paperwork process so easy and simple. Our vehicle was ready for delivery outside and she made sure someone from the staff (delivery team), went over all the details of the car with us. Our car buying experience at Ray Catena of Union was not only digital and seamless, but was personalized. We want to thank the GM, GSM, SM and everyone involved in the day-to-day operation at Ray Catena of Union for a wonderful job. Special thanks to Victor and Jessica for making our "car buying experience" easy. Jessica , any and all future references I may have, I will guide them your way. You are a rising 5-Star gem in the car industry.!!!! H & H More

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The dealership was extremely helpful and welcoming. I really enjoy every moment and felt like I was being supported the whole time. Lenny was a wonderful person and I’m thankful for him being my sales I really enjoy every moment and felt like I was being supported the whole time. Lenny was a wonderful person and I’m thankful for him being my sales person. More

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Great customer service. ..Lenny went above and beyond for us to get our new 2022 GLE 350. He gave us enough options, answered all of our questions and explained the process s ..Lenny went above and beyond for us to get our new 2022 GLE 350. He gave us enough options, answered all of our questions and explained the process step by step. We were just in and out..love the car. Wonderful experience, 5 stars for efficiency. Will be back... More

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impeccable work and treatment. Lenny is very Attentive. The dealer from union is very comfortable ! Lenny is very Attentive. The dealer from union is very comfortable ! More

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About dealership: Atmosphere - Professional. Clean. Friendly..Very polite. Respectful. Customers treated as part of their own family. Great Job! Christopher J Bradfield, in our opinion, one o Clean. Friendly..Very polite. Respectful. Customers treated as part of their own family. Great Job! Christopher J Bradfield, in our opinion, one of the BEST employees of this dealership. He is very knowledgeable, customer oriented, very patient and works with the customer from the beginning to the end, when the sale is finalized. Chris is an ASSET to the company.. Way to go, Chris! Thank you for the great customer experience we had with you! Victor Kaczynski was very impressive as a Manager. He gets involved in the customer interaction and sales process as a knowledgeable and supportive individual. Thank you, Victor, for your great service as well. More

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Lenny was informative and patient while we selected the best vehicle for us. The dealership was beautiful and accommodating and made the entire process simple. best vehicle for us. The dealership was beautiful and accommodating and made the entire process simple. More

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Only service center I will take my cars to! I even drive two hours to get there! I even drive two hours to get there! More

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