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Victor Perez-Gonzales
Victor Perez-Gonzales
Service Advisor
Russ Darrow Metro Mazda
11330 W Metro Auto Mall
Milwaukee, WI 53224
6 Reviews
6 Reviews
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6 Reviews of Victor Perez-Gonzales
December 19, 2025
Chose the dealership because they were open Saturday and I was hoping to get it looked at before the week was up. It took over 2 weeks for anyone to even start looking at the car. The only time I ever recei I was hoping to get it looked at before the week was up. It took over 2 weeks for anyone to even start looking at the car. The only time I ever received communication about the car was when I called to see what was going on. It took the and a half weeks to complete. I was offered a free oil change for the inconvenience which I'm not going to use. More
by ascott16
Verified CustomerOther Employees Tagged: Bruce Carrick, Miguel Mazaba
December 10, 2025
Professional Pleasant Pleasing the Customer First Going the extra me to confirm customer was receiving the vehicle most desirable. Drove all the way out to MDison. WI is heavy wet snow on a S First Going the extra me to confirm customer was receiving the vehicle most desirable. Drove all the way out to MDison. WI is heavy wet snow on a Saturday, to deliver the vehicle right to me with a full tank of gas and detailed WOW More
by MICHAEL_LSNG
Other Employees Tagged: Gwen Moore, Janea Anthony, Nick Mudd
November 29, 2025
Victor was helpful and went over things thoroughly (options for tires). He was not pushy, which I appreciate, and he showed me how to change the battery in my key fob. (options for tires). He was not pushy, which I appreciate, and he showed me how to change the battery in my key fob. More
by ljbsanders
Other Employees Tagged: Alejandro Noyola
November 11, 2025
Fast efficient service. Victor was very pleasant and explained the service items well. Video of the inspection process was very valuable and is a great service. Victor was very pleasant and explained the service items well. Video of the inspection process was very valuable and is a great service. More
by dominic
November 10, 2025
My Mazda 6 had issues on my way home from work. I was able to limp it to the dealership and Victor was helpful in getting me on the schedule first thing the next morning. Explained everything hones I was able to limp it to the dealership and Victor was helpful in getting me on the schedule first thing the next morning. Explained everything honestly and helped get me on the road the next day! More
by knocks7351
November 01, 2025
Victor is great. However not sure how I feel About Russ Darrow yet. Would use again for service. Maybe not for car purchase. However victor was great. However not sure how I feel About Russ Darrow yet. Would use again for service. Maybe not for car purchase. However victor was great. More
by Nonono
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