
316 Reviews
Write a Review316 Reviews of Victor Rivera
August 09, 2025
The best and help me. I enjoyed the service experience. Will go back again. Thank you. I enjoyed the service experience. Will go back again. Thank you. More
Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Andrew Horne, Michael D. Hoehman, Nicholas Aberin, Ellyn Levinson, Maria Agabiti, Rachel Hoehman, Robert John Lisi
August 08, 2025
I have going to this location since last year and very happy with the service they provide. This time I took my car for recall and it was taken care right way. Happy with the customer service they provi happy with the service they provide. This time I took my car for recall and it was taken care right way. Happy with the customer service they provide More
July 26, 2025
Aaron was very easy and professional to work with in my purchase. Victor was the same in service. Enjoyed the concierge tutorial.. I recommend this dealership for any new purchase of a Mercedes Benz. Thank purchase. Victor was the same in service. Enjoyed the concierge tutorial.. I recommend this dealership for any new purchase of a Mercedes Benz. Thank You! More
Other Employees Tagged: Aaron Pimental
July 20, 2025
Have been dealing with Princeton Mercedes for nearly 30 years and have been very satisfied years and have been very satisfied More
Other Employees Tagged: Brian McCoy, Robert John Lisi, Doug Greces, Robert John Lisi
July 14, 2025
My rating is STRICTLY because of Victor Riviera. He's an advisor there that went above and beyond. Even after helping I tried to bribe him (sue me) to ensure everything I needed would be done and h He's an advisor there that went above and beyond. Even after helping I tried to bribe him (sue me) to ensure everything I needed would be done and he declined and said it wasn't necessary. I was in a horrible situation and was out of town and had lost my key fob. He ordered a new one, programmed it, and checked for any damage from the extreme towing. Another Mercedes dealership that was closer to where my vehicle was stranded (Mercedes Benz of Edison Ray Catena) was AWFUL. Unwilling to assist and rude and basically the worse customer service ever. So it was a commute to the Princeton dealership but Im glad they turned me down because Victor made everything seamless in an already stressful situation. I cant express my gratitude enough and give so many thank you's to him and his staff for supporting me and giving great customer service during a difficult time. I was communicating from another state "VA" but he kept me informed the entire time and didn't get frustrated when I still called for updates after telling me already he would reach out lol. He simply kept reassuring me and keeping me informed. Thank you Victor and I hope that dealership realizes the asset they have in you there! -Jessica from Virginia More
Other Employees Tagged: Paul is the person I believe worked on my vehicle as well.
June 08, 2025
Excellent service! Transparent with me about what repairs were needed on my vehicle. Fast & efficient repair.... great customer service from the staff! Referred to them Transparent with me about what repairs were needed on my vehicle. Fast & efficient repair.... great customer service from the staff! Referred to them from another mechanic.... everything was great! More
Other Employees Tagged: Paul
May 21, 2025
Victor has been my service advisor and is always spot on on his recommendations > The mechanic who takes care of my s65 always does a great job. With their assistance they keep my car running well on his recommendations > The mechanic who takes care of my s65 always does a great job. With their assistance they keep my car running well More
Other Employees Tagged: Dale Cook, Brian McCoy, Jeffery Hirtler, Linda Tague
