Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 12

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
352 Reviews
5.0

352 Reviews

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352 Reviews of Victor Rivera

August 11, 2023

Dealership Rating
Employee Rating

Robert is a magic. He fixed my panel in a 30 seconds. Helped me a lot. Thank you 🙌 More

by kattymedvedieva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Dealership Rating
Employee Rating

Mercedes of Princeton always does great maintenance work. I have purchased multiple cars from them over the years. Their Service advisor Victor Rivera is excellent. More

by Lizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Dealership Rating
Employee Rating

The dealership is conveniently located and easy to work with. My service representative Victor Rivera was very attentive and informed. More

by Christl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 05, 2023

Dealership Rating
Employee Rating

First and foremost, my service advisor, Victor Rivera, is second to none ! He is a very knowledgeable Mercedes service representative in your dealership as well as an asset . His empathy and understand More

by sjsobgyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2023

sjsobgyn responded

Yes, I wrote this post.

August 04, 2023

Dealership Rating
Employee Rating

Professional service. Nice clean place.Front desk very helpful.We are dealing with you since 1994. More

by bharat.veena
Recommend Dealer
Yes
Aug 04, 2023

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2023

Dealership Rating
Employee Rating

Princeton Mercedes is my preffered dealership. I have been a customer since 1986 so that speaks volume. The owner Bob Greces and all the employees ate courteous, helpful, knowledgeable and ultima More

by Ivan_b_bop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook, Thomas Knobloch Sr., George Wilkening, Robert John Lisi, Lauren Berger , Mike in parts, Miguel and Edwin in the delivery department

Aug 04, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with our sales and service teams. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 01, 2023

Dealership Rating
Employee Rating

Had a great service experience! I had gotten a flat in my GT53 and because of the unique tires I needed to replace them as the one tire would not hold air. I called the service dep More

by Jcppvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 29, 2023

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Employee Rating

Excellent service at mercedes benz of Princeton. I am well pleased. Thank you for the years of great service. More

by Kbb2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 11, 2023

Dealership Rating
Employee Rating

Victor, Jeff, and on my most recent visit Richard have taken care of me. Always professional and prompt. They all have the ability to answer questions about your mercedes in detail but in a way that is ea More

by yse
Recommend Dealer
Yes
Jul 11, 2023

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 28, 2023

Dealership Rating
Employee Rating

Dealership is a complete rip off avoid at all costs! !! Brought my vehicle in for routine maintenance at 18,000 miles next thing I know I’m being handed a bill for $3500 for brakes and 20,000 mile check More

by kalexander
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Andrew Horne , Ruben was my sales guy very dishonest

Jul 20, 2023

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your business. At Mercedes-Benz of Princeton, we pride ourselves on providing every client with an enjoyable, professional vehicle servicing environment. We are sorry to hear of your displeasure. Please contact us directly at 609.771.8040 to discuss your concerns, and we will accommodate you in every way. Thank you

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