Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 13

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Victor Rivera

June 19, 2023

Dealership Rating
Employee Rating

I am completely satisfied with the service on June 16th. Victor, my service rep has taken enough time to explain my car condition and was so friendly during the whole process. There was no unnecessary wait More

by raju0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 09, 2023

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Employee Rating

I am always super satisfied with everyone at MB Princeton. I have known Arno in sales for about 25 years and he is totally my go to guy when I need a new car. Jeff, Victor and Brian in service are More

by Claus A
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 12, 2023

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2023

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The service staff has been as usual very professional and friendly, make it a breeze to get my car serviced. More

by Draganc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Jun 07, 2023

Mercedes-Benz of Princeton responded

Thank you for the amazing service review for Victor and Jeff. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2023

Dealership Rating
Employee Rating

Easy to make the appointment, and my service tech, Victor was very timely, professional and efficient for my service. Always a pleasure to work with him. More

by donmarbiz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Mercedes-Benz of Princeton responded

Thank you for the kind review and for making yourself at home while we serviced your vehicle! We are pleased to read it worked out well, and hope you plan to return to Mercedes-Benz of Princeton for any future needs. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 29, 2023

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Complete, prompt 40K mile service with complimentary wiper blades provided by Victor Rivera and the dedicated, thoughtful Princeton Mercedes service team along with a new loaner at short notice. This t More

by samasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 18, 2023

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Employee Rating

Easy to make appointment, work was finished in time while I waited, and the service lead Victor Rivera was superb and most accommodating. More

by Aeroplane-guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2023

Mercedes-Benz of Princeton responded

Thank you for the amazing service review for Victor. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 14, 2023

Dealership Rating
Employee Rating

Always takes the time to fix any problem and explain why you had the problem. Always very courteous More

by DaveJLI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 15, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 12, 2023

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Employee Rating

Awesome experience - friendly and efficient, and very accommodating! They actually act like they want and appreciate your business. More

by SCOTTGELLER
Workmanship
Service Time
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Recommend Dealer
Yes
May 13, 2023

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2023

Dealership Rating
Employee Rating

Victor has been my service rep for over a decade. He is very helpful and ALWAYS goes above and beyond! More

by DoNotShareMyName
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 02, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for our service team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 18, 2023

Dealership Rating
Employee Rating

Mercedes-benz brand service is always so professional and rigorous. Will promptly remind customers to carry out maintenance. Ensure the safety of the car, so that customers can drive at ease。 More

by hmdai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai

Apr 22, 2023

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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