Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 21

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Victor Rivera

July 31, 2021

Dealership Rating
Employee Rating

Victor was very professional and made the process quick and seamless. My car had no charges on my pre-paid maintenance and it was cleaned as well. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Victor! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 29, 2021

Dealership Rating
Employee Rating

As usual problem diagnosed and fixed properly. Have been a patron since Princeton MB opened years ago. Have dealt exclusively with this dealership since buying 11 cars More

by Baumporsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Linda Tague, Andrew Horne , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

Aug 03, 2021

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Sep 03, 2021

Baumporsche responded

Pleasure since founding of company

July 24, 2021

Dealership Rating
Employee Rating

Outstanding service from Victor and the other staff! Service was completed effectively and efficiently. I returned to a washed car, which I appreciate! They provided a free loaner car, which was also mo More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Jul 27, 2021

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 16, 2021

Dealership Rating
Employee Rating

Victor Rivera was friendly and very professional. The "Service B" work that was performed on my Mercedes E400 Hybrid was thoroughly and expeditiously done. Thank you Victor! More

by Mercedes E4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 16, 2021

Dealership Rating
Employee Rating

Always professional and friendly....As soon as I walk in Always professional and friendly.... As soon as I walk in the door, service is immediately providing information and taking care of the appointment.. More

by david_kramer53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 12, 2021

Dealership Rating
Employee Rating

Victor did a great job as well as the valet guy. Excellent customer service. Thanks to all the staff who were all friendly. Paula as well More

by JusJamesShow
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Dzwonkowska

Jul 13, 2021

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 28, 2021

Dealership Rating
Employee Rating

The service advisor Victor is phenomenal but the front desk is never able to get me a loaner car on my desired day of service:( More

by SXA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 29, 2021

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 23, 2021

Dealership Rating
Employee Rating

Always organized and clean. Victor is a great service rep More

by Lindakira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Tarissa Rinier

Jun 24, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 17, 2021

Dealership Rating
Employee Rating

Always a great experience when I get my vehicle serviced here in Princeton. They are great at answering questions and providing insight into exactly what's going on with my vehicle. More

by Nick Mingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler , Miguel Cruz, Paula Dzwonkowska

Jun 17, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 16, 2021

Dealership Rating
Employee Rating

Great service. Paid attention to each detail. Very good communication with each party. Always on time. Friendly supporting staff. Also great service department. I recommend this dealership and Vasil as More

by rpatel0530
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vasil Cherepania

Jun 17, 2021

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience us! Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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