Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 22

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Victor Rivera

June 13, 2021

Dealership Rating
Employee Rating

I am quite pleased with Mercedes -Benz of Princeton. I have been a customer for twenty plus years. I am quite pleased with my service person. More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin, Jeffery Hirtler, Linda Tague , Miguel Cruz

Jun 15, 2021

Mercedes-Benz of Princeton responded

We are glad that our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 27, 2021

Dealership Rating
Employee Rating

Great dealership and service. Brian from service was very helpful and knowledgeable. Concerning every customer needs. I would recommend mb of Princeton to my friends and family. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Andrew Horne , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

May 27, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 24, 2021

Dealership Rating
Employee Rating

Victor was a pleasure to deal with. Check was simple and efficient and my courtesy vehicle was ready to go. My records were also updated to include my contact information instead of my husband's -appre More

by Marta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 20, 2021

Dealership Rating
Employee Rating

My service Representative Victor Rivera, provided me with outstanding quality customer service. He ensured that I was advised on all maintenance present, and future that needed to be accomplished. He made More

by awatson53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 20, 2021

Dealership Rating
Employee Rating

Very simple. Everyone was friendly and professional. Victor kept me up to date on the service. To accommodate my schedule, He even extended the use of my car during the service period. More

by willbagley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 07, 2021

Dealership Rating
Employee Rating

Excellent service department. My additional parts are on irder. Victor provided a rental GLC 300. The service department is clean and has complimentary coffee for the group More

by 1BADMD
Recommend Dealer
Yes
May 08, 2021

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our clients are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 01, 2021

Dealership Rating
Employee Rating

EXCELLENT SERVICE so glad I worked with Vasil . He was amazing and such a great help. I am in love with my new benz!! So happy More

by kristeneasterling
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Vasil Cherepania, Robert John Lisi, Andrew Horne , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

May 04, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 16, 2021

Dealership Rating
Employee Rating

service provided exactly as recommended and the vehicle was really clean when I picked it up. The service staff were very helpful and pleasant to talk with. More

by harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Dzwonkowska

Apr 20, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to leave us a review! We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words. We hope that you continue to enjoy your new vehicle! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2021

Dealership Rating
Employee Rating

Mounted 4 tires. 8:15 AM appointment to 12 Noon to complete job. The mirror lights were requested to be checked, unfortunately were not checked. I waited for three hours for a tire change. I had the n More

by mgbrown34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Mercedes-Benz of Princeton responded

Your feedback means so much to us! We're super happy to hear that our Mercedes-Benz of Princeton service team took care of you as it is our goal to deliver top-notch service! Thank you again, and Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 02, 2021

Dealership Rating
Employee Rating

Having my car serviced with Mercedes-Benz of Princeton is never a problem or hassle. Everyone is so friendly and courteous. I only trust MB Princeton with my car. More

by eileen.trombetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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