Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 7

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
355 Reviews
5.0

355 Reviews

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356 Reviews of Victor Rivera

January 27, 2025

Dealership Rating
Employee Rating

The service department at MB Princeton is very courteous and my service advisor Victor is also great to deal with , ask questions and get honest answers. Their appointment scheduling is very efficient too More

by smjc_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing your review for Victor, and our Service Team! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 19, 2025

Dealership Rating
Employee Rating

Victor and staff also great to deal. Made the service experience fantastic!!!! Thanks for the quick service and the loaner car More

by DaveJLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Turell , Ellyn Levinson

Jan 23, 2025

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2025

Dealership Rating
Employee Rating

Very nice waiting room, service was prompt and done in about 45 minutes. Very satisfied with this dealership and their service team. More

by kyleflit40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Mercedes-Benz of Princeton responded

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 12, 2024

Dealership Rating
Employee Rating

A bit pricy, however overall high satisfaction with service. Appreciate the openness and willingness to be flexible. More

by dpetagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 09, 2024

Dealership Rating
Employee Rating

Excellent service and very helpful staff. I felt at home with all courtesy extended to me. More

by Abhatias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for Victor! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2024

Dealership Rating
Employee Rating

I feel that my service was completed in a very timely, professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton More

by stardeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2024

Dealership Rating
Employee Rating

Great service. I have been bringing my cars to Mercedes of Princeton for ten years now. They are great and effective. Thank You! More

by mercerMB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 21, 2024

Dealership Rating
Employee Rating

I had an excellent experience with the service department. The receptionist staff were very pleasant and welcoming, making the check-in process smooth and hassle-free. A special thanks to Service More

by Saqib Qureshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Receptionist

Oct 23, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 04, 2024

Dealership Rating
Employee Rating

Timely, responsive and a great job on the issue at hand. Service with a smile is a good thing. More

by LesJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Mercedes-Benz of Princeton responded

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2024

Dealership Rating
Employee Rating

Horrible took forever for a part to come in. Never received a call. They couldn’t give me a loaner because I didn’t get my car from the dealership. Told me my car would be fixed in one day. I re More

by meloneyleysath13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty at our service center. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

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