Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 15

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
249 Reviews
4.9

249 Reviews

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249 Reviews of Victor Villanueva

February 23, 2022

Dealership Rating
Employee Rating

Victor was incredible and Ford should be externally happy to have him as an employee. Very helpful, kind and understanding. I look forward to doing business with him again More

by rcfam1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

Feb 25, 2022

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

February 11, 2022

Dealership Rating
Employee Rating

Been buying from AH Ford for decades. Sales and service are excellent and professional! After purchasing over 30 vehicles from them, they have become like family! That’s the best recommendation that I can More

by JSEDOR0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Rich Jacobsen, Jerry Hood, Mike Waddle , Joe Baez, Tony Guido, Frank White, Anthony Wojciechowski

Feb 16, 2022

Arlington Heights Ford responded

We cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It is always a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

February 02, 2022

Dealership Rating
Employee Rating

Good appointment availability and then timely in meeting that commitment. Respectful and polite to customers - much appreciated. More

by grace456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Ford Team

February 02, 2022

Dealership Rating
Employee Rating

In all the experience was good. It wound up that the only thing wrong was a $5 fuse however it cost almost $175 they could of giving some kind of break the only reason I went to the dealership was I had a wa More

by daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Arlington Heights Ford responded

Daniel, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

January 20, 2022

Dealership Rating
Employee Rating

As usual, I received the excellent and quick service I have come to expect at AH Ford. Thanks Victor! More

by joenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

January 14, 2022

Dealership Rating
Employee Rating

Victor was excellent in keeping us informed about the status of our car. Car part was delayed coming in but Victor always called to let us know what was going on. Thank you for doing a great job. More

by bejblaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Arlington Heights Ford responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Arlington Heights Ford Team

January 05, 2022

Dealership Rating
Employee Rating

Bought my 3rd truck here. Easy process thanks to JesusSanchez. Good service department as well. More

by cwsox1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez, Jerry Hood , Joe Baez, Anthony Velasco

Jan 05, 2022

cwsox1 responded

Jerry Hood is the service manager and extremely helpful.

January 02, 2022

Dealership Rating
Employee Rating

Victor did a great job keeping me informed on the status of my repair as well as walking me through the work that need to be done. More

by gcardelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Arlington Heights Ford responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Arlington Heights Ford Team

December 31, 2021

Dealership Rating
Employee Rating

Got a recall notice on my 2020 Escape and AH Ford took me the next day to fix it. I was in and out in under an hour. More

by tonyzoia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Wojciechowski

Jan 05, 2022

Arlington Heights Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Ford Team

December 21, 2021

Dealership Rating
Employee Rating

I would not take my truck anywhere else to be worked on, I trust them, Best Mechanics in the business Thank You Very Much Happy Holidays To You All More

by CHRISSIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elliott Reichel

Dec 23, 2021

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

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