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Vik Patel
Vik Patel | Page 15
Service Director
Oakbrook Toyota In Westmont
550 East Ogden Ave
Westmont, IL 60559
163 Reviews
Dealership Experience
30 yrs, 1 mo
Industry Experience
30 yrs, 1 mo
163 Reviews of Vik Patel
April 23, 2020
Was smooth, informative and efficient. I have trust in this dealership. I love my car and take care of it. I have all my car needs done here. Never had a problem. I have trust in this dealership. I love my car and take care of it. I have all my car needs done here. Never had a problem. More
by SWIMCHRIS677
Verified Customer
April 20, 2020
We received excellent service and prompt communication. Thank you! Everything was fast and on time. Even with the pandemic, all was excellent. We appreciate the safety precautions. Thank you! Everything was fast and on time. Even with the pandemic, all was excellent. We appreciate the safety precautions. More
by CHATTERBES1
April 17, 2020
Great service during the COVID-19 pandemic. The service department took the time to assist with an unusual problem with my van. I appreciate the time taken to accommodate me. department took the time to assist with an unusual problem with my van. I appreciate the time taken to accommodate me. More
by TMKUROWSKI
Other Employees Tagged: Brian Gedrimas, Nate McGhee, Leonid Sayenko, John Scambiatterra , Allen Sizemore, Kevin Tonk
April 07, 2020
Thankful for Oakbrook Toyota In this time of "stay at home" I hesitated to take the step of getting my scheduled 20,000 mile service. As it turned out, they made a bad situation In this time of "stay at home" I hesitated to take the step of getting my scheduled 20,000 mile service. As it turned out, they made a bad situation as pleasant as possible. Plastic covering was placed over the driver seat and my car was pulled outside to the parking lot, allowing me to avoid walking near other clients and staff. There was outdoor seating available so that I didn't need to worry about cramming into a small service waiting room. Thanks Oakbrook Toyota!! I feel relieved knowing my service was completed on time and in the best possible arrangement for the times. More
by KARENSELLSHOMES
April 03, 2020
Extremely welcoming and helpful. They make you feel like family. Can’t imagine going anywhere else to service or purchase my cars. Service people are great. family. Can’t imagine going anywhere else to service or purchase my cars. Service people are great. More
by Virg R60
Other Employees Tagged: Shivan Zeynali
March 26, 2020
Car not fixed I took my car in to have the radio repaired. It is a brand new car (7,400 miles) that we bought brand new from this dealership. The radio kept turni I took my car in to have the radio repaired. It is a brand new car (7,400 miles) that we bought brand new from this dealership. The radio kept turning off and on unexpectedly. I also asked for service to look into why the car has a strange echo when making phone calls. As soon as I left the parking lot - the issue happened again. Clearly they didn't test their work. I left it overnight and just got word that hopefully it's fixed. Supposedly the "download" didn't take when they did it yesterday - hopefully it works today. They also keep saying it my be "my phone" that's causing the issue. I've had the same phone since purchasing the new car - plus the car doesn't have apple play - so not sure how my phone could be causing the issue. More
by NOVATNEY
Other Employees Tagged: Brian Gedrimas, John Scambiatterra
February 28, 2020
Always takes longer than they predict, even if one has an appointment. Reset seat recline, etc--which took me days to get right. Why??? Nothing they did would have required that. Also turned off automatic appointment. Reset seat recline, etc--which took me days to get right. Why??? Nothing they did would have required that. Also turned off automatic lights and wipers. If they're going to fuss with settings, they might bother to alert customer. No need for them to do this. I am assuming this review is anonymous, otherwise I wouldn't fill it out because I know there is payback for complaints. More
by SARICKSJ
Other Employees Tagged: John Scambiatterra
February 19, 2020
Service has always been great here and it continued with my last visit . I was in and out in no time Allen and John were 4excellent and Vic is an outstanding Service Director. Very professional. my last visit . I was in and out in no time Allen and John were 4excellent and Vic is an outstanding Service Director. Very professional. More
by G.KORAL0
Other Employees Tagged: Nate McGhee, Leonid Sayenko, John Scambiatterra , Allen Sizemore
February 04, 2020
Best Maintenance service for my truck Crew at this location, under best caring manager Vik Patel i ever meet, will take care of you and your car above and beyond .Thanks Crew at this location, under best caring manager Vik Patel i ever meet, will take care of you and your car above and beyond .Thanks More
by RICK
February 01, 2020
Thankfull they Have a vic in there service. Team great problem solver The service experience before Vic was terrible. They don't care. Was happy to work with problem solver The service experience before Vic was terrible. They don't care. Was happy to work with More
by ROCKYELAHIMD
Other Employees Tagged: Customer Suppourt
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