Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Vince Castano
Vince Castano at Lithia Toyota of Medford

Vince Castano

Express Lube

Lithia Toyota of Medford

1420 North Riverside Ave
Medford, OR 97501

Contact Me
not yet
rated
58 Reviews
not yet
rated

58 Reviews

Write a Review

58 Reviews of Vince Castano

June 07, 2023

Dealership Rating
Employee Rating

Love Toyota dealer and it has very nice workers and amable people working there thank for everything More

by MIRIANET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar

Report | Print
Jun 08, 2023

Lithia Toyota of Medford responded

Mirianet, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 02, 2023

Dealership Rating
Employee Rating

They make access to good service easy and convenient. It’s fast and reliable for getting ready for vacation. More

by MBOUNTIFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2023

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 20, 2023

Dealership Rating
Employee Rating

The service department at Lithia Toyota is great. Joe takes a lot of pride in his work, and is very attentive to detail. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar

Report | Print
May 21, 2023

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with oe and our team, and we look forward to working with you again. Mark Grossman, Service Manager

April 06, 2023

Dealership Rating
Employee Rating

I really like the customer service and how prompt they are they allways greet me with a smile. More

by Donea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar

Report | Print
Apr 07, 2023

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

April 06, 2023

Dealership Rating
Employee Rating

I’m so glad I bought the lifetime oil changes. Everyone is always so nice and they do great work. More

by EDENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar

Report | Print
Apr 07, 2023

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 04, 2023

Dealership Rating
Employee Rating

Our oil change took an hour longer that they said it would while we waited. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 04, 2023

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mark Grossman, Service Manager

March 31, 2023

Dealership Rating
Employee Rating

Friendly staff, excellent service, knowledgeable, and fast service I’m a very pleased customer We will be ack soon More

by THE Salazars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar

Report | Print
Apr 02, 2023

Lithia Toyota of Medford responded

Hello Salazar Family, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

March 24, 2023

Dealership Rating
Employee Rating

I found the service department to be efficient and professional, no other comments should be necessary. More

by Bnwarner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar

Report | Print
Mar 27, 2023

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 25, 2023

Dealership Rating
Employee Rating

It was amazing. I was treated not like a customer but like family everybody was very professional, but the service manager took it to another level he makes me remem More

by BEACARLOS2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar

Report | Print
Feb 26, 2023

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

February 24, 2023

Dealership Rating
Employee Rating

Great service. Speedy and reliable thus far. Comfortable waiting area and knowledgeable staff willing to answer all questions. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar

Report | Print
Feb 26, 2023

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

1
2
...
6

Dealership Inventory (243 Vehicles)

used 2023 Toyota 4Runner car, priced at $44,581
2023 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
$44,581
View Details
used 2024 Volkswagen Jetta car, priced at $20,796
2024 Volkswagen Jetta
used
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
$20,796
View Details
new 2025 Toyota Tundra car, priced at $67,386
2025 Toyota Tundra
new
Lunar Rock exterior
Automatic
Four-wheel Drive
$67,386
View Details
used 2024 Toyota Corolla Cross car, priced at $30,822
2024 Toyota Corolla Cross
used
CELESTITE exterior
CVT
All-wheel Drive
$30,822
View Details
used 2023 Ford F-150 car, priced at $42,581
2023 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
$42,581
View Details
new 2025 Toyota Tundra car, priced at $67,386
2025 Toyota Tundra
new
Blueprint exterior
Automatic
Four-wheel Drive
$67,386
View Details
View All Inventory