Vincent Asermely | Page 41

Exceptional customer service This was our first time dealing with Jeep. Our sales person, Jared, was such a great guy. He was very enjoyable to deal with. Jared was patient and sh This was our first time dealing with Jeep. Our sales person, Jared, was such a great guy. He was very enjoyable to deal with. Jared was patient and showed NO sign of hesitation when trying to meet our needs. Dennis and Vinny were great as well. This was our best experience ever at a car dealership. Jared offered his future assistance for anything. He's AWESOME! We're very happy with our 2018 Jeep Compass and will definitely continue with Jeep!!! More

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"No Pressure" This was my first experience with Elmwood Chrysler Dodge Jeep Ram (Elmwood CDJR). I learned of them through searching for a one year old Ram 1500 La This was my first experience with Elmwood Chrysler Dodge Jeep Ram (Elmwood CDJR). I learned of them through searching for a one year old Ram 1500 Laramie that I found on Cars.com. I was very apprehensive at first, considering the car buying process has changed dramatically since my last purchase. I tried a different approach and emailed the dealership and reached Samantha Samagaio their Internet Sales Manager. She was able to confirm that the truck I was interested in was still there. I sent her an email reply with all I had to offer and she was able to reassure me and confirm through her manager that the vehicle was still there and that my expectations were “dooable”. Our conversation eventually moved to text messages per my request, where she was vigilant and motivated. She answered all my text questions, and responded almost immediately. Ms. Samagio and her 5 star customer service had already sealed this deal. Next I visited the dealership where I got to meet Ms. Samagio, who was just as pleasant in person as she was online and via text. She then introduced me to Al Torres (Sales & Leasing Consultant) who seamlessly picked up where she left off. A couple of visits back and forth to Mark Waters (Sales Manager) and all my requests were met. Over to financing I went. Al Torres then introduced me to Vincent Asermely who is Elmwood CDJR’s Business Manager who is the person that runs all the numbers. His level of customer service was in line with everyone else’s. He assured me of the financing, took the time to explain things to me, and even reassured me that the truck I was purchasing was already listed 2000 under its original value. I took a different approach, an approach that let me do things at my pace and pressure free. I paid asking price for this truck and all involved worked with me and for me. I was in and out of the dealership within an hour. This place is to me is five star, this place is motivated and professional and willing to work with you at your convenience. If you come in knowing what you want you will surely leave a happy consumer. More

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Very friendly, and helpful service. The service was exceptional. Very friendly and helpful. Really listened to our needs and did not pressure us into anything. Jose Duran was great to wo The service was exceptional. Very friendly and helpful. Really listened to our needs and did not pressure us into anything. Jose Duran was great to work with. We will definitely come to see Jose Durant and the rest of the team when it is time to buy another car. More

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A++ Experience! Best around!! My husband and I just leased a 2018 RAM 1500 from Elmwood. 1st let me say, their inventory beats everyone else's! They have every model, color, packag My husband and I just leased a 2018 RAM 1500 from Elmwood. 1st let me say, their inventory beats everyone else's! They have every model, color, package you could want. Their pricing was also the best in the area! We did our research and they came in with a MUCH better price. Everyone at the dealership was great. Our salesman, Richie was the BEST. He never pressured us to buy and made the entire experience enjoyable. Vinny in finance was also awesome. The paperwork was super fast and easy. The sales managers Dennis, Ben and Mark were friendly and eager to help. We even met the owner who sat and talked with us. They also have a brand new waiting room that we can't wait to relax in when we bring the truck in for oil changes. This was an A++ experience. More

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Great Experience We found Elmwood Dodge and their employees extremely helpful and accommodating. Our salesman Alexander Raspllo was friendly and courteous. He answere We found Elmwood Dodge and their employees extremely helpful and accommodating. Our salesman Alexander Raspllo was friendly and courteous. He answered our questions and sought answers when he didn’t have one. His manager Ben was quick and supportive in putting the sale together. The finance manager Vinny was knowledgeable worked hard to get us the financing we needed. He also had someone ready to get our insurance and registration done and we were able to get the car bought and in our possession the same day. They have a comfortable waiting area with seating, drinks and snacks. Clean and comfortable. More

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There CAN'T be a better dealership to buy a car from!!! I leased a Jeep for my girlfriend in November, and had a great experience with everyone that helped me. I walked in without an appointment, test drov I leased a Jeep for my girlfriend in November, and had a great experience with everyone that helped me. I walked in without an appointment, test drove a Jeep right away, made a deal and drove off the lot with it the same day. Recently, I was in the market for a new charger, but didn't find the exact one that I wanted on the lot. Because I was so impressed with their personalized serviced, I was NOT going to lease a car from another dealer. Rich Miranda found the exact car I wanted at another dealership and immediately sent someone to go pick it up. That was yesterday, and today I am driving that car and once again, can't be happier with the service. I hate the typical back and forth and broken promises from other dealers. Elmwood is so easy to deal with and they get things done right away and make the entire buying/leasing experience painless. I would like to thank my salesman Rich Miranda, as well as Vinny Asermely and Ben Sciarcon. Great job Guys, you will always have my business and i'll always refer my friends, family, and customers to Elmwood! More

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2018 eep Lease From sales to management both Richie and Vinny went above and beyond to make sure I was beyond satisfied with my jeep. Extremely pleasant to work with From sales to management both Richie and Vinny went above and beyond to make sure I was beyond satisfied with my jeep. Extremely pleasant to work with and super helpful, answering all of my first time leasing questions!! More

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2018 Grand Cherokee Lease My family has leased multiple vehicles from this dealership and personally this is my second time leasing from them. All of our experiences have been My family has leased multiple vehicles from this dealership and personally this is my second time leasing from them. All of our experiences have been excellent from sales, to service, to finance. As always Richard was excellent in helping me find the perfect vehicle, and Dennis went the extra mile to get me to the price point I was comfortable with in the exact Jeep I wanted. Additionally, the owner Jay was excellent in making sure I got an excellent deal in order to stay with the Elmood family. Vinny In finance was also extremely helpful and pleasant to work with during the paperwork and finance process. Everyone truly went above and beyond in order to make sure I was happy and comfortable with my new purchase. This is an excellent dealership which my family has recommended to other family and friends countless times. More

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2018 Durango Lease A top notch experience from start to finish. This is the second vehicle purchased from this dealership, and won’t be the last. From sales to service t A top notch experience from start to finish. This is the second vehicle purchased from this dealership, and won’t be the last. From sales to service this dealership is best to deal with. More

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Fourth Purchase I purchased a 2018 Jeep Grand Cherokee. This is the fourth vehicle that I have purchased at this dealership, and each time it gets easier. Sherman and I purchased a 2018 Jeep Grand Cherokee. This is the fourth vehicle that I have purchased at this dealership, and each time it gets easier. Sherman and Ben were extremely helpful in finding me the best value with the vehicle. Vin in finance was really wonderful to work with getting through the paperwork and financing. I highly recommend Elmwood Dodge to purchase a vehicle and for the service department thereafter. More

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