Vincent Asermely | Page 5

My husband is already a member of the Elmwood family. It was not a difficult decision to join him. I wanted to stop leasing and finally buy a Jeep outright. This was a tough decision, as everyone kno It was not a difficult decision to join him. I wanted to stop leasing and finally buy a Jeep outright. This was a tough decision, as everyone knows, leasing is usually less expensive. I was concerned, what about coverage when the warranty runs out? Will owning be a nightmare? My husband's salesperson, Marcio, took time to sit with me and talk about leasing versus owning and had my current Jeep appraised immediately. Then he gave me the initial options and let me have time to think. No pressure. I had time to do my homework. It did not take long to decide, their advice was solid. Yes, I checked out pricing on my own and financing on my own to compare... Elmwood was right in line with what I found on my own. SERVICE makes the difference... the staff is the difference. When I gave the green light, Marcio immediately got the ball rolling, a replacement Jeep was ordered and like Marcio said it was only a couple of months wait. When it came to money, Vinny really did a great job with the financing that was tailored to my budget. He even worked with me to get the extra warranties; the dealership does get some perks! He searched a few lenders for me so I could compare to my bank. When it came time to deliver, I was in and out in less than an hour, stellar service. They are kind, considerate, knowledgeable and fast. They have seen it all, so they really can help when you need it most. I did not think that I would ever be able to stop leasing. Marcio and Vinny showed me just how easy it can be. I did have due diligence on my part, but it worked out well for me. I gave them my budget; Marcio went over each option 1 by 1 (what I absolutely needed) and then we looked at some things that I wanted. When you order a car, they can show you every single scenario and work until you have what you need and some if not all of what you want. They don't try to push you out of your comfort zone, no pressure. They are realistic. I felt in control and at ease. I made the choices without stress. You need a dealership that actually cares about you. They listened and they came through for me. The dealership is clean and neat/professional looking. The service department always does a great job for my husband so I know they will take good care of my new Jeep. Nice waiting area, TV, snacks, coffee drinks. (Not mandatory for me but nice still) I always get greeted with a smile and a HOW ARE YA by ALL the staff. Everyone at Elmwood makes you feel at home. It's a place that I don't mind waiting at while my vehicle is serviced. They really are that nice, it's a great family here. If you want a deal that is not pressure ladened, that is straight forward... no marinating while the salesman is with the finance manager... no back and forth haggling, this is a great place to purchase or lease a vehicle. I would say, do your homework first- know what you want, your exact drop-dead price and do check out financing outside the dealership... then head on in and chat with their sales staff... Marcio is a great salesperson.... and then go see Vinny. Seriously, everyone there is great so just get there.... Your car is waiting for you! More

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Very easy transaction. Professional staff. Mark, Wayne, and Vinny all provided excellent service and attention to detail. Highly recommend Professional staff. Mark, Wayne, and Vinny all provided excellent service and attention to detail. Highly recommend More

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This has got to be the easiest dealership I've ever worked with. I've been buying and leasing cars for over 40 years and never has it been as painless as Elmwood CDJR makes it. Scheduled an appointme worked with. I've been buying and leasing cars for over 40 years and never has it been as painless as Elmwood CDJR makes it. Scheduled an appointment to buy out my lease and the process couldn't have been more painless. Great team due to great management! More

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From the time i walked in to the time i left the dealership i was made to feel that i was the most important person to the staff. Richard Miranda was fantastic to deal with. Hi highly recommend this dealership i was made to feel that i was the most important person to the staff. Richard Miranda was fantastic to deal with. Hi highly recommend this dealership and they now have a customer, and my entire family, for life! More

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From the moment I walked into Elmwood and was introduced to Wayne I had nothing but a wonderful experience. He was knowledgeable and no nonsense but never once made me feel like I was getting taken advantag to Wayne I had nothing but a wonderful experience. He was knowledgeable and no nonsense but never once made me feel like I was getting taken advantage of (as is a common feeling at other dealerships.) They were able to get me into a new vehicle and while there were a few road bumps along the way, Wayne, Vinny and Mark worked tirelessly to make me happy and get me a good deal. I rarely write reviews, but this one was worth the accolades. I will definitely be recommending this dealership and specifically Mr Bland to our friends and family/anyone that I hear is looking for a new vehicle More

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Found the wagoneer I was looking for online. The dealers in NY were all looking for 2500-3000:over sticker so when I found this one at Elmwood with a discount I called immediately. Dominique The dealers in NY were all looking for 2500-3000:over sticker so when I found this one at Elmwood with a discount I called immediately. Dominique set me up with Nick my salesperson and we negotiated the entire deal through text. In 2 hours I was approved for financing and left a deposit. Drove to the dealer early this past Monday and Nick and Vinny had us out of there in less than an hour driving our brand new wagoneer home. The deal was extremely smooth, and it really was a painless transaction. I would not hesitate to drive the 3.5 hours to Elmwood again to buy another car. More

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Steven is a very professional and friendly sales associate unlike from my previous experiences he was very easy going, great attitude and had a great understanding of clients needs. He was with me associate unlike from my previous experiences he was very easy going, great attitude and had a great understanding of clients needs. He was with me all the through the whole process.I will recommend him to anyone looking for a no hassle automobile purchase .Besides that Elmwood dealership was a great experience for me.All the other associates were really professional and friendly.Great delivery thanks to Wayne Bland. Thanks for everything Tony Dhillon More

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Great guys. Made me feel like family and got a good deal on the truck I wanted Made me feel like family and got a good deal on the truck I wanted More

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Excellent customer service. They go above and beyond for you. Hands down the best dealership. They go above and beyond for you. Hands down the best dealership. More

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When looking for a car, Jeep or Truck we always start and end with Elmwood Chrysler Jeep Ram. For over 25 years every purchase or lease has been done with confidence and ease at Elmwood. Richard Miranda has end with Elmwood Chrysler Jeep Ram. For over 25 years every purchase or lease has been done with confidence and ease at Elmwood. Richard Miranda has helped us find the right car numerous times. Our most recent purchase was a used 2016 Chevrolet in excellent condition. Thank you to Richard, Vinny in finance and Jay for making our purchase seamless and a pleasure. More

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