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Vincent Lor
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651 Reviews
651 Reviews
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651 Reviews of Vincent Lor
December 01, 2019
new tires, oil change and a recall from last year. Overall experience was good, as it usually is. My only complaint is that 3 of 4 valve covers were missing off of new tires. My husband noticed on Overall experience was good, as it usually is. My only complaint is that 3 of 4 valve covers were missing off of new tires. My husband noticed on Friday. I will call service department tomorrow. Vincent was very polite, answered all my questions. Where you see 4 stores below for quality of work is simply because of carelessness to not replace valve covers on new tires, More
by Heidi
Verified Customer
Helpful 
November 29, 2019
It was a very intriguing experience for me! very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again More
by JORDANLHARPER5
Other Employees Tagged: Pat Pomeranz, Al Hussain, James Hicks III, Alex Hall , Bob Arciszewski, Chue Lee
November 26, 2019
Overall good customer service and car repair job well done. Overall good customer service and car repair job well done the first time. Vincent, the service representative was friendly and provided good service. Overall good customer service and car repair job well done the first time. Vincent, the service representative was friendly and provided good service. The service center was clean and maintained well. I want to thank for the shuttle service to go home after leaving the car for service overnight. More
by HDARSHAN
November 23, 2019
The service personnel was knowledgeable Vincent immediately recognize my nationality speak the language directly to me it was amazing and checked me in right away, was very friendly, and pro Vincent immediately recognize my nationality speak the language directly to me it was amazing and checked me in right away, was very friendly, and professional. More
by NLFREEBIRDLL
Other Employees Tagged: Al Hussain , Brett (new car manager) five stars
November 23, 2019
Nice job Vincent did a good job. It took a few minutes to get waited on but a least 3 people told me that I would be helped soon. Vincent did a good job. It took a few minutes to get waited on but a least 3 people told me that I would be helped soon. More
by DAVIDSTATZA
Other Employees Tagged: James Hicks III
November 20, 2019
Buyers Recommended whoever wants to buy a new car should come to this dealership, the prices are good the people are good, most of the people are friendly he Recommended whoever wants to buy a new car should come to this dealership, the prices are good the people are good, most of the people are friendly helpful. More
by PANYCHANGSAOSUE
Other Employees Tagged: Kevin Garski, Jorgo Ndina, Alex Hall , Bob Arciszewski, Jaime Flynn, Chue Lee, Tria Lee, Jennifer Searl, Mitch Willer
November 20, 2019
Mixed bag experience I’ll start by saying Vincent was wonderful! He was very helpful and addressed my needs. Overall however the experience entering the service center is I’ll start by saying Vincent was wonderful! He was very helpful and addressed my needs. Overall however the experience entering the service center is subpar. This is my third visit where nobody has he greeted me or acknowledged that I am there waiting. Multiple staff people walked past me, one made phone call after phone call while I stood in front of the counter, and it was very frustrating. I think the staff needs to be trained to at least greet people when they enter the service area to say, “Someone will be with you shortly.” I felt like I was invisible, until Vincent came through and noticed me standing there waiting for help. Thank you Vincent! More
by JH
November 19, 2019
Awsome Great fast service! I would bring my vehicle here over other local dealerships! The service performed was quick and accurate with in site full inspect Great fast service! I would bring my vehicle here over other local dealerships! The service performed was quick and accurate with in site full inspection. More
by ajgoeden
Other Employees Tagged: Kevin Garski, Joe Kuckuk , Bob Arciszewski, Chue Lee, Dana Schilz
November 19, 2019
Routine service I received very good care. My wife likes to bring her car here for service also. They explained everything very clearly.l would highly recommend this I received very good care. My wife likes to bring her car here for service also. They explained everything very clearly.l would highly recommend this dealer to my friends. More
by GEGRIFFITHJR
Other Employees Tagged: Kevin Garski , Maureen Calmes, Cody Severinsen
November 19, 2019
They were all they promised and then some! I had my Tacoma in for regular service and asked for a couple of additional tasks to be done. They got it done almost before I was home! And their shu I had my Tacoma in for regular service and asked for a couple of additional tasks to be done. They got it done almost before I was home! And their shuttle service is great--very useful and the drivers are very courteous. More
by LONEOAKVOC
Other Employees Tagged: Dana Schilz
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