715 Reviews
Write a Review715 Reviews of Vincent Lor
March 12, 2020
Always do a good job Today took a lot longer than usual for an oil change. The work is always well done. Friendly people. Good price on an oil change with synthetic lube. Today took a lot longer than usual for an oil change. The work is always well done. Friendly people. Good price on an oil change with synthetic lube. More
Other Employees Tagged: James Hicks III , Bob Arciszewski
March 02, 2020
Oil change and tire rotation. They did a good job, and fairly quickly for a dealership.I have been taking my Camry Hybrid there since I bought it back in 2013. They did a good job, and fairly quickly for a dealership.I have been taking my Camry Hybrid there since I bought it back in 2013. More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Amy Bobber, Chue Lee, Dana Schilz
March 02, 2020
I've been getting serviced here for about 2 years. Today was the first time that I was told that I only need an oil change everything 10K miles. The sticker that is placed inside of the car always has that was the first time that I was told that I only need an oil change everything 10K miles. The sticker that is placed inside of the car always has that the next change is due in 5K miles. Had I known that, I wouldn't come so often. My encounters with Heiser thus far have felt slimy. Once this car is paid off I will never purchase another vehicle from here again. More
February 24, 2020
Great experience I showed up without an appointment and they said they would work me in. I only waited about 1 hour and half, thanks so much they said they would work me in. I only waited about 1 hour and half, thanks so much More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Maureen Calmes, Dana Schilz
February 20, 2020
Routine Maintenance This is a great dealership. Staff is very helpful and knowledgeable. It can be challenging to get an appointment time, but that's not that big of a de This is a great dealership. Staff is very helpful and knowledgeable. It can be challenging to get an appointment time, but that's not that big of a deal for outstanding service. I appreciate all of their hard work. More
February 05, 2020
Very clean, organized, the staff is amazing. Bill our sales guy was able to answer all our questions. I am thrilled we got a car here!! sales guy was able to answer all our questions. I am thrilled we got a car here!! More
Other Employees Tagged: Shahat Mohamed , Bill Lawrence
February 04, 2020
fix Check Engine light Originally they said bring it in at the appointed time: 8:45 a.m. the next day. We asked if we could bring it in the afternoon of the previous day. No Originally they said bring it in at the appointed time: 8:45 a.m. the next day. We asked if we could bring it in the afternoon of the previous day. No problem. Brought it in. They called me about an hour later with a description of the problem and a solution. I gave them the go-ahead. About an hour later, they called me to say the car was ready. Nice job -- even one day early! More

