Vincenzo (Vinny) Barton | Page 14

Lawton Kia responded

Randy, we value your positive feedback about our team's willingness to assist and address the concerns with the vehicle you purchased. Your appreciation means a lot to us. We understand that the communication process hasn't been as smooth as it should be, and we apologize for any frustration this has caused. Rest assured, our team is working diligently to get your vehicle back in tip-top shape! We received the parts for your repair and your vehicle is in the bay. Due to the complexity of the work, we anticipate the repair to take several days. We appreciate your patience and will reach out once your vehicle is ready. Thank you!

Lawton Kia responded

Thank you for sharing your experience with Johnathan, likacsmeade. We are pleased to hear that he exceeded your expectations with your purchase experience and continues to provide exceptional customer service each visit. If we can be of further assistance, please let us know.

Lawton Kia responded

Thank you for sharing your experience, Taneishia! It's wonderful to hear that every representative you've encountered at the dealership has been approachable, helpful, and friendly. We appreciate your kind words and look forward to your next visit.

Lawton Kia responded

Jacob, we're thrilled to hear that you had a positive experience at Lawton Kia. Treating customers well is indeed our priority, and we're glad it made a great impression on you. If you have any more feedback to share or if there's anything else we can assist you with in the future, please feel free to let us know. Have a great weekend!

Lawton Kia responded

Thank you for your kind words, William! We're thrilled to hear that your experience with us, from the sales manager to the service department, has been exceptional. Waylon's dedication and hard work in helping you secure your new car are greatly appreciated. If you have any questions or need further assistance, please feel free to reach out.

Lawton Kia responded

We're thrilled to hear that you had an awesome experience at Lawton Kia! Our team is dedicated to providing excellent service, and I'm glad that everyone made a positive impression on you. Keeping you informed with status updates via text is part of our commitment to transparency and communication. We appreciate your business and look forward to your next visit.

Lawton Kia responded

Dderrickus, the pleasure is all ours. Thank you for trusting our team with your Kia. If we can be of further assistance, please let us know.

Lawton Kia responded

Thank you for sharing, Skybrymaddie123! We hope you love your new Kia. If we can be of further assistance, please let us know.

Lawton Kia responded

Thank you, John! We appreciate your kind words. Let us know if we can be of further assistance.

Lawton Kia responded

Thank you for taking the time to share your experience, bwoody2! We strive to provide excellent service & we're thrilled Vinny & our team ensured you found what you were looking for & that you drove away a satisfied customer! We appreciate your business & we look forward to working with you again soon. Welcome to the family!