Virgil Avery | Page 3

Awesome experience today by Virgil and Timothy. Whole thing was easy and smooth. Got me what I wanted. Very friendly staff. Better than most I’ve dealt with. Thank you! thing was easy and smooth. Got me what I wanted. Very friendly staff. Better than most I’ve dealt with. Thank you! More

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First I want to start off by saying our Sales rep was awesome, Virgil was friendly and helped us with great speed. We did know the exact car we wanted and knew how much we wanted to pay for it. Our probl awesome, Virgil was friendly and helped us with great speed. We did know the exact car we wanted and knew how much we wanted to pay for it. Our problem comes from the finance department. Granted we were in a little bit of a rush but it has been no excuse for having an additional $4 grand added to the cost of the car for a so called Warranty that we NEVER asked for. After calling back because for one the USB drive that was supposed to have ALL the paperwork only had a few disclosures on it so we didn't even get a chance to review the Sales paperwork once we got home after rushing to get our kids from school. So we had to call back a bout a week later because we had trusted them to have done everything legally, but noticed the extra 4000 in the loan when we got the login information. We then called and spoke to "Bubba" whom had us sign a form saying we wanted a refund for the Warranty we never asked for and he advised us that it was left on by Accident, they had put it on the sale in hope to get better financing. Which I feel is an illegal practice because We would have never accepted a sale that had something we didn't want. Now it has been almost 2 months since then and our finance company has claimed they have not received any money from this so called Warranty plan refund and we have not received any check in the mail. We are going round and round with the finance department and are to the point that we feel we have been taken advantage of and worry that we will be stuck paying for a warranty we didn't want because we cant afford to take legal action and are not even sure if we can take legal actions. All we can say is that if you do look to purchase a vehicle from this location to take your time not mater what and look over the sales document very very closely. I have read other reviews that have stated they found this mysterious Warranty tacked onto their purchase for which they never asked for as well. More

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Very dishonest people when it come to warranties on your car! If something breaks on your car and you've only got five thousand miles on it plus it's a brand new carl then fix it. Don't come up with excuses car! If something breaks on your car and you've only got five thousand miles on it plus it's a brand new carl then fix it. Don't come up with excuses not to! More

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The first time I was able to get a new car. Salesmen worked with me so I could afford it I love this place! Pjf Salesmen worked with me so I could afford it I love this place! Pjf They worked with me so I could get low Pmts. And good insurance. More

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Good service. The overall experience was pleasant. Appreciated their help in selecting my new car. I had purchased from them before. I highly recommend this deal The overall experience was pleasant. Appreciated their help in selecting my new car. I had purchased from them before. I highly recommend this dealership for anyone looking to trade up. More

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Never do business with them I received a phone call after 9 pm from a blocked number from this dealership wanting to talk to me about selling me a car. This is the second night I received a phone call after 9 pm from a blocked number from this dealership wanting to talk to me about selling me a car. This is the second night in a row they have called me this late. What kind of company calls people this late, the answer is a company that doesn't care about their customers. I will never buy a car from this dealership or recommend it to anyone I know. More

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Timely Good service,friendly,helpful and price of service Good. Would recommend this dealer to friends and family.Mr.Virgil is awesome and is very helpful an Good service,friendly,helpful and price of service Good. Would recommend this dealer to friends and family.Mr.Virgil is awesome and is very helpful anytime I call and remembers his customers by name. More

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My salesman was terrific the service was great I didn't ever think I wanted to purchase a kia but after sales and management I would send anybody that is making a purchase of a new car I didn't ever think I wanted to purchase a kia but after sales and management I would send anybody that is making a purchase of a new car More

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Awesome It keeps me coming back. I love coming in to the dealership to personally deal with Virgil, Thomas, Max,& Kim. They always make sure my needs are met It keeps me coming back. I love coming in to the dealership to personally deal with Virgil, Thomas, Max,& Kim. They always make sure my needs are met without a doubt. THUMBS UP CREW!!!! More

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Great experience Virgil was so great to wok with. We laughed a lot and he asked questions to get to know me. After looking at some cars he said he had another car tha Virgil was so great to wok with. We laughed a lot and he asked questions to get to know me. After looking at some cars he said he had another car that he knew i would love. He was right. The white and red Kia in the showroom was it! The experience went very smoothly and i came away with the csr that is perfect for me. More

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