Vitaliy Khlebnikov | Page 36

I always feel welcomed and get great service. I also like using the app which makes it easy to make service appointments. Thank you for all you do. using the app which makes it easy to make service appointments. Thank you for all you do. More

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Recent service visit was efficient and service people very courteous. Vitaly got me in on short notice. Made arrangements for a rental car. Will recommend. very courteous. Vitaly got me in on short notice. Made arrangements for a rental car. Will recommend. More

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I have been very pleased with the past two experiences I've had at Herb Gordon Subaru. Vitaliy has worked especially hard to accommodate my family and me - thank you!!! I've had at Herb Gordon Subaru. Vitaliy has worked especially hard to accommodate my family and me - thank you!!! More

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30k service for 2018 Forester XT I was very grateful to Vitaliy and Herb Gordon Subaru who fitted me in as a walk-in for one of the major services for my 2018 Forester XT. I had a lo I was very grateful to Vitaliy and Herb Gordon Subaru who fitted me in as a walk-in for one of the major services for my 2018 Forester XT. I had a lot going on with work that day and while I could work remotely for awhile, I needed to get into the office as well. The car was ready a few minutes sooner than the time Vitaliy promised! I'm not sure whether it's just part of the normal check-up, but it seemed as though Vitaliy went over and above by doing a walkaround of the car and noting dents I had received and telling me about services available to potentially resolve them. This is my first time visiting this dealership and it's extremely likely that I'll return. More

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Representatives from the dealership have been a pleasure. In the past, Bob Thompson was simply remarkable. Our first dealing with Vitaliy Khlebnikov and it appears the quality customer service continues. Onl In the past, Bob Thompson was simply remarkable. Our first dealing with Vitaliy Khlebnikov and it appears the quality customer service continues. Only wish I could say the same about the product... car vehicle. More

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6000 mile oil change Went back to HG Subaru for my 6k oil change. As usual, the service was stellar and I was even shown where I bent my Cosmis R1 wheel. Dang Maryland roa Went back to HG Subaru for my 6k oil change. As usual, the service was stellar and I was even shown where I bent my Cosmis R1 wheel. Dang Maryland roads. But I was not expecting anything beyond my routine service and great customer service experience, but you guys surprise me every time. Thanks again Vitaliy! 😃 More

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Great, friendly and timely service This dealer and service department provides friendly and timely service. They are flexible and go out of their way for their customers. I would recomm This dealer and service department provides friendly and timely service. They are flexible and go out of their way for their customers. I would recommend them. More

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Timing Belt Replacement The 105k service(including timing belt replacement) was performed in a very professional manner. The engine bay looked nice and clean just like when I The 105k service(including timing belt replacement) was performed in a very professional manner. The engine bay looked nice and clean just like when I dropped my vehicle off. And they finished the service promptly, so I could pick up my vehicle the next morning. Also the service dept. Is very friendly so you'll always feel welcome at Herb Gordon Subaru. More

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Service Visit Very thorough inspection with friendly and professional personnel. While I knew there was some items that needed attention, Vitaliy walked me through Very thorough inspection with friendly and professional personnel. While I knew there was some items that needed attention, Vitaliy walked me through the issues to assign critical vs. non-critical. More

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Best Service Vitaliy does it again. He offered me my service options and let me choose what I wanted. Got my service done quickly and got a car wash too. Will be r Vitaliy does it again. He offered me my service options and let me choose what I wanted. Got my service done quickly and got a car wash too. Will be returning again More

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