Vitaliy Khlebnikov
Vitaliy Khlebnikov at Herb Gordon Subaru

Vitaliy Khlebnikov | Page 37

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
532 Reviews
5.0

532 Reviews

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532 Reviews of Vitaliy Khlebnikov

June 23, 2020

Dealership Rating
Employee Rating

Went to dealer to install auto-dimming side mirror upgrade. Process was extremely smooth. Service was professionally done and quick. Service advisor was top notch. Will definitely return to dealer for More

by Crosstrekowner123
Recommend Dealer
Yes
Jun 25, 2020

Herb Gordon Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 22, 2020

Dealership Rating
Employee Rating

The service and work done on my car was excellent. The service young lady listen to my concerns and recommended what needed to be done. She was very professional and knowledgeable about my car. I travel More

by Jashshjabe
Recommend Dealer
Yes

Other Employees Tagged: Greg Edwards, Rodney Rogers , Claudia Herrera

Jun 24, 2020

Herb Gordon Subaru responded

Jashshjabe, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2020

Dealership Rating
Employee Rating

Great Service - Trustworthy team! I've purchased and serviced two vehicles with Herb Gordon over the past 7 years. Trustworthy and caring people who have always strived to provide qua More

by julehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Edwards, Rodney Rogers , Jim Boratenski, Michael Goodman, Harry Price, Jim Walker, Jason Withrow

Jun 22, 2020

Herb Gordon Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Julehman. Thank you and we hope to see you again!

June 18, 2020

Dealership Rating
Employee Rating

Vitaly and the technician Matt diagnosed my problem fixed it and was gone very quickly.i highly recommend this dealership. The service department is a very safe place to wait for your car. Felt very comforta More

by ahsandler
Recommend Dealer
Yes

Other Employees Tagged: Greg Edwards , Matt the technician

Jun 20, 2020

Herb Gordon Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 12, 2020

Dealership Rating
Employee Rating

I’m very happy with the service department. They are very professional, polite, responsive. I had an issue with my 2020 Outback. Vitaliy Khlebnikov, Ken Hanscom and Jon R. worked together to solve it an More

by Richard
Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom , Technician: Jon R. - 5 stars!

Jun 14, 2020

Herb Gordon Subaru responded

Richard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 05, 2020

Dealership Rating
Employee Rating

The staff here have always treated my courteously and with respect. They’ve helped me out with some usual issues and have been accountable for any oversights. So far so good! More

by elliott k
Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom , Michael Goodman

Jun 08, 2020

Herb Gordon Subaru responded

Elliott, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2020

Dealership Rating
Employee Rating

The service has been exceptional as usual. They are always kind, courteous, and available for any question. During these difficult times, they have arranged the place for social distancing and it’s ver More

by nlmay123
Recommend Dealer
Yes
Jun 06, 2020

Herb Gordon Subaru responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

June 03, 2020

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Employee Rating

Excellent, honest and time reasonable service. I thought I needed new brake pads but was told they were still good but brake fluid needed to be replaced. They also took care of the catalytic recall problem More

by smootie62
Recommend Dealer
Yes

May 29, 2020

Dealership Rating
Employee Rating

My service rep Vitaliy made the repair process very seamless and stress free, from dropping of my vehicle to picking up, which was very refreshing. Repairs were completed as promised. Thanks for the More

by solanolab
Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom

Jun 01, 2020

Herb Gordon Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

May 28, 2020

Dealership Rating
Employee Rating

Great service! Really made me feel safe leaving my car here with Vitaliy. Great results and constant communication! Transmission issues were fixed and the car is running beautiful! More

by LowBoostJay
Recommend Dealer
Yes
Jun 01, 2020

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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