Wally Johnson

Well organized and well staffed. Employees were helpful and very knowledgeable in the Kia product line. Dealership itself was clean with a comfortable lounge and amenities. Employees were helpful and very knowledgeable in the Kia product line. Dealership itself was clean with a comfortable lounge and amenities. More

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A lot of men on the floor, friendly and accommodating. Great deal, received what I wanted. Great deal, received what I wanted. More

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Clase Wood was excellent and worked with us to find a car that would work for us. that would work for us. More

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Was a great experience, overall I am satisfied with my purchase. Sales team was great as well as finance and accessories. purchase. Sales team was great as well as finance and accessories. More

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Tried to understand what type of vehicle you were looking for and get it set up and financed quickly!!! for and get it set up and financed quickly!!! More

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Was A Great experience. They had showed me all options and went through every detail about my new truck. Would recommend them to all friends. They had showed me all options and went through every detail about my new truck. Would recommend them to all friends. More

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Creed the service guy was awesome to work with! The rest of the dealership sucked The rest of the dealership sucked More

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I asked my sales guy Justin to have all paper work ready to sign when I get there! My wife and I had to get back to work! We live and work in Andover which is over an hour from lakeville. Unfortunately it t to sign when I get there! My wife and I had to get back to work! We live and work in Andover which is over an hour from lakeville. Unfortunately it took well over 3 hrs and nothing was ready. More

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I waited about an hour before I could test drive but once we got together with Isaiah the service was great and the process quick. we got together with Isaiah the service was great and the process quick. More

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I don’t feel people at this dealership listening to a customer. When I finally got angry, that’s when I felt they listened to me. I would put in phone calls to this dealership and the calls went to a rec customer. When I finally got angry, that’s when I felt they listened to me. I would put in phone calls to this dealership and the calls went to a recording and no one returned my phone calls. I finally got angry and went to the dealership and then that’s when they heard me. They told me that my car was being brought in from somewhere, but they didn’t know where it was coming from. I’ve never heard of such a ridiculous thing in my entire life! Three weeks after I get my car I find out that they got my car from New York. Why didn’t they just tell me that then?! That doesn’t make sense. When I went to take out the loan, I had already told the guy that I was going through Wings and I was preapproved. He rolled up my loan through some other company because he gets a kickback from it. I was signing papers and then he is saying something about putting it on my phone and doing all the stuff I said no! I am going through Wings. He tried to talk me out of it and stay with this other company because “he was trying to raise two kids and support a family“ if cars weren’t so hard to come by and had they not gotten him the perfect car for me. I would’ve walked out right then! I was so angry. Now I find out that some other guy had on my car previously for a very short time and had registered my car through kia.com and I can’t get logged on my phone to use the thing through the computer because he still logged on there. So I called the dealership to try and get this straightened out with the girl that answered the phone wouldn’t connect me with anyone I guess she felt that she should hear what was going on and go and relay the message and then come back and tell me what was going on instead of letting me talk to someone because then she relayed the wrong message. I would never visit that dealership again! It’s a good thing. I love this car because I do not love this dealership. I can’t even remember the peoples names that I worked with there. So it’s hard for me to rate them. They will know who they are. More

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