Walter McDonald | Page 6
General Sales Manager
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
63 Reviews
Write a Review63 Reviews of Walter McDonald
October 04, 2025
This was my first experience with April and she was not like any other sales person that I have ever had. She was funny, professional and she even survived my dad lol. I love her like any other sales person that I have ever had. She was funny, professional and she even survived my dad lol. I love her More
Other Employees Tagged: John Holliday, April Cromety , Evander Tross
October 04, 2025
April was amazing! I was at another dealership who did not have the variety that I needed. April convinced me to come to her dealership and we eventually found exactly I was at another dealership who did not have the variety that I needed. April convinced me to come to her dealership and we eventually found exactly what she wanted. April was fun, accommodating and this girl knows her business! I would 1000% recommend her for an authentic and special experience. More
Other Employees Tagged: John Holliday, April Cromety , Evander Tross
September 25, 2025
Everyone was so helpful and professional. I was so impressed with the knowledge and clarity that was provided to me as a first time buyer. I was so impressed with the knowledge and clarity that was provided to me as a first time buyer. More
Other Employees Tagged: Phaeng Taweepuntsant , Alexa Talavera
September 22, 2025
April Crometry is awesome. She is friendly, professional and easy to deal with. Highly recommend her. She is friendly, professional and easy to deal with. Highly recommend her. More
Other Employees Tagged: Tony Pulignani, Dave Bambino, Aaron Dukes, John Holliday, April Cromety , Alexa Talavera
September 13, 2025
Dealership and April were great. Got the car I was looking for and everyone was happy! Got the car I was looking for and everyone was happy! More
Other Employees Tagged: April Cromety , Alexa Talavera
August 31, 2025
This wheel is the man he took care of me in so many ways took time to help me find a vehicle that I wanted. I got the perfect truck that I was looking for thanks to this young man. My day is complete. You g took time to help me find a vehicle that I wanted. I got the perfect truck that I was looking for thanks to this young man. My day is complete. You got a great man on your team thank you. More
Other Employees Tagged: William Butler , Evander Tross
August 23, 2025
I want to thank William Butler and the rest of the team for their patience and outstanding customer service. They worked really hard to get me the deal that I needed. Thank you again. for their patience and outstanding customer service. They worked really hard to get me the deal that I needed. Thank you again. More
August 08, 2025
My salesperson Will was amazing and truly the only reason why i did not walk away from the deal. The Gm was great as well. The finance person not so much and she almost cost the deal ship the sale. She ran m why i did not walk away from the deal. The Gm was great as well. The finance person not so much and she almost cost the deal ship the sale. She ran my credit 2x why I’m not sure because I asked for only one specific term. She also tried to get me to try many finance companies when I specifically said only one. When questioned, she falsely told me that I would have to wait until the next day to get approval(approval I already had mind you) due to the late hour. Thats when the GM came and found the 2 approvals. Just not a good experience with her. More
Other Employees Tagged: William Butler , Alexa Talavera
July 31, 2025
Chano King is an exceptional professional in the automotive sales industry. His approach to helping customers find and purchase a new car is marked by a rare combination of expertise, patience, and automotive sales industry. His approach to helping customers find and purchase a new car is marked by a rare combination of expertise, patience, and a genuine commitment to customer satisfaction. Throughout the car buying process, Chano consistently demonstrated a high level of professionalism. He is knowledgeable about the vehicles he sells, able to provide detailed information about features, specifications, and performance. He uses this knowledge to help customers make informed decisions, rather than pushing for a quick sale. What truly sets Chano apart is his remarkable patience. He understands that buying a car is a significant decision and takes the time to listen to customers' needs and concerns. He is not afraid to spend extra time answering questions, exploring different options, and ensuring that the customer is completely comfortable with their choice. He created a no-pressure environment, which made the often-stressful process of car buying feel relaxed I am glad I had Mr King as a sales associate. HIs ability to work with us and for his dedication in finding a vehicle that fit our needs and budget. His transparency and straightforward communication throughout the negotiation and paperwork process further solidify his reputation as a trusted and reliable sales associate. I highly recommend Chano as sales professional. His patience, expertise, and dedication to a positive customer experience make him a standout in the industry. Anyone looking to buy a new car can feel confident that they are in excellent hands with Chano. New Cross Owner 😀 More
Other Employees Tagged: John Holliday , Chano King
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