Walter Vartanian
Walter Vartanian at Granite Subaru

Walter Vartanian

Assistant Service Manager

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

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4.6
9 Reviews

Dealership Experience

13 yrs, 4 mos

4.6

9 Reviews

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9 Reviews of Walter Vartanian

January 16, 2026

Dealership Rating
Employee Rating

Promised when I bought the Ram Truck that your service department would be able to perform any and all maintenance. Was told flat out that the service department was incapable and would not service my Ra More

by jamesl603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2026

Granite Subaru responded

We’re sorry for any frustration caused by the misunderstanding regarding service capabilities. While we are always happy to perform routine maintenance such as oil changes and basic fluid services, our facility is specifically designed and equipped for smaller import vehicles. Due to lift capacity, shop dimensions, and specialized tooling requirements for large domestic pickup trucks, we are unable to accommodate repairs beyond basic maintenance. We strive to be transparent about these limitations and regret if this was not clearly communicated, and we appreciate the feedback as it helps us improve how we set expectations going forward.

November 04, 2025

Dealership Rating
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Wonderful Service experience! I would not service anywhere else! The waiting room has comfortable massage chairs, cold brew coffee and tons on snacks! More

by CGLEASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Tim Prevett, Jennifer Bisson , Joe Briggs

Nov 04, 2025

Granite Subaru responded

Thanks for the great review and feedback.

October 22, 2025

Dealership Rating
Employee Rating

Granite Subaru has exceptional customer service. I have been a customer for over 10 years. The team is very knowledgeable, honest, and listens to your concerns. I would highly recommend this Suba More

by david
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bisson

Oct 23, 2025

Granite Subaru responded

David thank you for the nice review.

September 30, 2025

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Employee Rating

Service staff was very friendly and helpful with the servicing of our 2017 CrossTrek. Thank you More

by jnoble0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Granite Subaru responded

Thank you for the nice review and feedback.

July 30, 2025

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Employee Rating

Peter was wonderful in helping me with my service needs. I pleasure to work with More

by JPBROWN157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter 5 star

Jul 31, 2025

Granite Subaru responded

Thank you for the nice review. We will pass along your kind words to Peter.

July 02, 2025

Dealership Rating
Employee Rating

Great experience at the dealership and I love my new car. The shop was impressive. More

by julied2go
Recommend Dealer
Yes
Jul 03, 2025

Granite Subaru responded

Julie, we love hearing feedback like this. Thanks for the nice review.

May 29, 2025

Dealership Rating
Employee Rating

I always have a great experience at Granite Subaru. The work they do is top notch and all the service department is wonderful. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Tim Prevett, Jennifer Bisson , Joe Briggs

May 29, 2025

Granite Subaru responded

Mark we love hearing from our many happy service customers. Thank you!

May 23, 2025

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Employee Rating

Fantastic experience! Very friendly and honest staff! Quick and no games. Will buy here again and send my friends and family! More

by Brian “BS” Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

Granite Subaru responded

Brian, thanks for your wonderful review and we appreciate the referrals.

May 12, 2025

Dealership Rating
Employee Rating

Always goes above and beyond to make sure my car is happy and safe and works with me to take care of all issues when they need to be taken care of. More

by AlexTrebek
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 12, 2025

Granite Subaru responded

Alex, thanks for the kind words and great feedback.

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