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Wayne Bourg
Wayne Bourg at Crown Buick GMC
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Wayne Bourg | Page 3

New Car Sales Manager

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.8
272 Reviews
4.8

272 Reviews

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272 Reviews of Wayne Bourg

November 30, 2023

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Employee Rating

Always purchase my vehicles from Crown and never had a complaint. However this time who ever serviced my car left grease on hood and door handle. I would think the service department would be a little cle More

by cfdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Sellstrom, Kwanza Washington, Robin Gurtner

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November 19, 2023

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They are good, but need more attention what the customer said. Then, it will be great. More

by SEONGMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Sellstrom, Kwanza Washington, Amy LeBlanc, Robin Gurtner, Katelyn Normand

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November 03, 2023

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Crown always takes care of me. Even if things don’t always go right, they make sure that it went right for me. That’s why I make the trip and pass up three other dealerships to tak More

by MATTHEWDUFRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Sellstrom, Kwanza Washington, Amy LeBlanc, Robin Gurtner, Katelyn Normand

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October 26, 2023

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Everything went well Thanks for your time also everyone was very nice and friendly with me More

by CANNPOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Sellstrom, Kwanza Washington, Amy LeBlanc, Robin Gurtner, Katelyn Normand

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Dec 07, 2023

Crown Buick GMC responded

Hi there! We are glad to hear you have a positive experience with us! Please let us know how we can help in the future. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 02, 2023

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The best dealer that I have ever had in my 58 years of buying cars and trucks More

by JLWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Sparks, Al Chen, Robin Gurtner

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Oct 03, 2023

Crown Buick GMC responded

Hello! That's truly high praise! It's fantastic to hear you had such a positive experience with us here at Crown. We look forward to serving you in the future. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 01, 2023

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Employee Rating

It was the longest I’ve ever been on hold waiting to get my truck repaired More

by Renfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenna Sellstrom, Kwanza Washington, Amy LeBlanc, Robin Gurtner, Katelyn Normand

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Oct 02, 2023

Crown Buick GMC responded

Hi Renfred, I'm truly sorry to hear about the extended wait time you experienced while waiting for your truck repair. This is certainly not the level of service we aim to provide. We appreciate your patience and will work to ensure such delays are minimized in the future. Please reach out to me with any further details. JennaS@Crownbuickgmc.com. Thank you for bringing this to our attention. Warm Regards, Jenna Sellstrom BDC Sales/ Internet Sales Manager Crown Buick GMC

September 16, 2023

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The service was fast and friendly as usual. I got an oil change and tire rotation for $100.03 and was in -and-out in just over an hour. More

by Kevin S.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington, Robin Gurtner

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Oct 05, 2023

Crown Buick GMC responded

Hey Kevin! We're delighted to hear that you had a fast and friendly experience with our service team at Crown. It's great to know that your oil change and tire rotation were completed efficiently. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing Crown for your automotive needs! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 31, 2023

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Crown did an amazing job. The whole experience was easy and stress free. Couldn’t recommend them more! Awesome service More

by REVANRAY10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Grego

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Aug 31, 2023

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 26, 2023

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Employee Rating

Awesome experience. Wayne Bourg and Don Hartman gave top notch service! Wayne was very knowledgeable and great to work with. Don "Duck" went above and beyond to make sur More

by BRANDY_L
Recommend Dealer
Yes

Other Employees Tagged: Don "Duck" Hartman , Jose Moradel

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Aug 31, 2023

Crown Buick GMC responded

Thank you for your wonderful review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us here @ Crown. I'll be sure to pass this feedback to Wayne, Duck & Jose! It was a pleasure serving you, and we hope to see you again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 17, 2023

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Employee Rating

Easy to work with everyone is very helpful and everyone went beyond to help me . More

by GARCIA.ELVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Grego, Jenna Sellstrom, Kwanza Washington, Amy LeBlanc, Robin Gurtner, Sandy Cox, Katelyn Normand

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Aug 31, 2023

Crown Buick GMC responded

Thank you for your wonderful review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

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