Wes Herlong | Page 16

car purchase Very good service, Fred Munns is great to work with, overall very pleased with the experience. Meryl herlong was also great to work with. The Tech rep Very good service, Fred Munns is great to work with, overall very pleased with the experience. Meryl herlong was also great to work with. The Tech rep did a very good job of providing directions for all the options. This service makes the car buying experience top notch. More

by sfivefish Verified Customer Verified Customer

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Used vehicle purchase I would highly recommend Herlong Ford. They answered all questions I had and helped me find the vehicle I wanted. I live about an hour away from the d I would highly recommend Herlong Ford. They answered all questions I had and helped me find the vehicle I wanted. I live about an hour away from the dealership and made the process of buying from them easier than any dealerships near me that I dealt with throughout my vehicle shopping. More

by BOBBYKEENUM23 Verified Customer Verified Customer

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Great, easy buying experience Jim was excellent to work with. He made the buying process very fast and easy without any pressure. Janet was also great to work with on financing Jim was excellent to work with. He made the buying process very fast and easy without any pressure. Janet was also great to work with on financing and beat the credit union rates. Would recommend both to anyone looking to buy.. More

by AHenry Verified Customer Verified Customer

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Natalie Stevens Natalie and the team at Herlong Ford made the experience easy and relaxing. We went to buy a truck and left with 2 new vehicles! Thank you! Natalie and the team at Herlong Ford made the experience easy and relaxing. We went to buy a truck and left with 2 new vehicles! Thank you! More

by JTLANE88 Verified Customer Verified Customer

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Enjoyable! Natalie, my sales rep was very responsive to all my calls and text and I did text her A LOT! She was very patient with me and didn’t push me into a ca Natalie, my sales rep was very responsive to all my calls and text and I did text her A LOT! She was very patient with me and didn’t push me into a car I was just settling for. Her response “ I want you to get what you want” and a few weeks later I had the car that I wanted! More

by EBGENTRY96 Verified Customer Verified Customer

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Used truck purchase James did a great job taking care of us, had all the trucks I was wanting to look at cleaned, fueled and ready for the test drive. James did a great job taking care of us, had all the trucks I was wanting to look at cleaned, fueled and ready for the test drive. More

by CHEFGREG Verified Customer Verified Customer

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Purchased a new truck. Elizabeth Wiseman and everyone at Herlong Ford went way beyond what they needed to do to help my wife and I purchase our new F150. Elizabeth Wiseman and everyone at Herlong Ford went way beyond what they needed to do to help my wife and I purchase our new F150. More

by BARRETTC2019 Verified Customer Verified Customer

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Purchase of new truck Good experience. Found truck on the website, then contacted the dealer. Test drive sealed the deal. Wish they would have negotiated a little more o Good experience. Found truck on the website, then contacted the dealer. Test drive sealed the deal. Wish they would have negotiated a little more on price, but the truck was a good deal as listed online. More

by LONGSHORE0 Verified Customer Verified Customer

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New F-250 purchase This was my first buying experience at Herlong Ford. Their outstanding customer service and fair pricing for both new vehicles and trade-ins motivate This was my first buying experience at Herlong Ford. Their outstanding customer service and fair pricing for both new vehicles and trade-ins motivated me to make the 40 mile drive to their location several times which resulted in a purchase of a new F-250 Superduty truck. This dealership does not charge a documentation fee or place overpriced add-ons on new vehicles which as become commonplace with most dealerships. The sales person always made sure the trucks I wanted to test drive were pulled up to the front and ready to go upon my arrival. All questions were promptly answered either by the knowledgeable sales person or by consultation during my visit. After my purchase, the technical advisor spent as much time as I needed to review all of the functions and features of the operation of the truck along with setting up my phone to interface with the technology. I appreciated the sales manager taking time to introduce himself during my visits to make sure my needs were being met. The finance person also did an outstanding job of recommending and closing the best finance option to meet our needs. Everyone that works for this dealership is very friendly and strives to provide outstanding service to their customers. More

by LCFRYE Verified Customer Verified Customer

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Redeeming grace I would like to thank Elizabeth in service management for open communication to fix the wronged of my first few visits and thank Bryan for his respect I would like to thank Elizabeth in service management for open communication to fix the wronged of my first few visits and thank Bryan for his respect and kindness, my third row mat my windshield replace( though not the same as the original) and my spare key I am indeed thankful, and I fill the gas tank of the car I was given to ride in while these services were being done to show my gratitude... you really do need more people like Natalie and Bryan be bless More

by PAMILREDEEMED63 Verified Customer Verified Customer

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