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Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 15

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

September 04, 2025

Dealership Rating
Employee Rating

Fast service. Love the transparency with their video messaging. I know exactly what they've done and how much it costs, never any surprises. More

by newlandkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

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Sep 05, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re so glad you enjoy the transparency of our video messaging. Our goal is to keep you informed every step of the way, so it’s great to hear that you appreciate knowing exactly what’s being done with no surprises.

September 02, 2025

Dealership Rating
Employee Rating

Vinny was very professional and extremely hard-working, very professional very good time management I mean in and out in about a half hour great working with him. It’s a More

by LHORCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sell, Caitlin Landis, John Magarity Jr

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Sep 02, 2025

North Penn Mazda responded

Thank you for the wonderful feedback! We’re so glad to hear Vinny was able to make your experience smooth, quick, and professional. We’ll be sure to share your kind words with him—he’ll be thrilled to know he made such a positive impression!

September 02, 2025

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Employee Rating

Rob was super easy and professional to work with. as well as the finance department More

by DVDSKWRNSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

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Sep 02, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re glad to hear Rob and our finance team made everything easy and professional for you. We appreciate your kind words and look forward to helping you again in the future!

August 30, 2025

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Employee Rating

Amazing service. Justin did an amazing video of what he had done to the car. The loaner car service is also fantastic. Everybody is friendly and efficient. More

by PURPLECLOUD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! We’re glad Justin’s video walkthrough made the process even better and that our loaner service helped keep things convenient. Our team is always here to provide friendly and efficient service—see you next time!

August 24, 2025

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Employee Rating

Very good customer service. Really thought that the video they sent was very helpful and informative More

by MARYANN.LANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

North Penn Mazda responded

Thank you, Maryann! We’re so glad you enjoyed the video and found it helpful. Our team is always happy to provide extra details to make your experience easier and more informative. We appreciate your kind words and look forward to assisting you again!

August 22, 2025

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I had a great experience getting my car serviced at North Penn Mazda. It was a bit far from me but I was able to leave my car overnight and get a free rental car. They were so generous in letting me keep the More

by PSUdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Aug 25, 2025

North Penn Mazda responded

Thank you for sharing your experience with us! We’re so glad our team could make your visit as convenient as possible, from the overnight drop-off to the complimentary rental. It’s great to hear that our service advisor provided clear communication and that you felt well taken care of. We truly appreciate your kind words and look forward to assisting you again!

August 19, 2025

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Employee Rating

The maintenance team at North Penn Mazda is the best in the area. All my car needs are taken care of, starting from arrival until car is pickup. More

by renegonzalez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Aug 25, 2025

North Penn Mazda responded

Thank you for the wonderful feedback! We’re thrilled to hear our service team took great care of you from start to finish. At North Penn Mazda, we’re committed to making every visit seamless and stress-free. We look forward to serving you again!

August 17, 2025

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Employee Rating

All around great service. I couldn’t be more pleased with the courtesy and professionalism. More

by JSCHALLER629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

North Penn Mazda responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team’s courtesy and professionalism made your experience a great one. We truly appreciate your kind words and look forward to serving you again!

August 15, 2025

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Employee Rating

Customer service was wonderful. I was in and out within the hour. We highly recommend More

by ELENA.SARAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vinny Denardo

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Aug 15, 2025

North Penn Mazda responded

Thank you so much for your kind words! We're thrilled to hear you had a quick and smooth experience. We truly appreciate your recommendation and look forward to serving you again!

August 14, 2025

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Employee Rating

They service was amazing very warm , soft spoken, understanding, quick I highly recommend serving your Mazda here More

by hargustdiantae34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2025

North Penn Mazda responded

Thank you for your kind words! We’re so glad to hear you had such a warm and welcoming experience with our team. Providing quick, understanding, and attentive service is what we strive for, and it’s wonderful to know we met your expectations. We truly appreciate your recommendation and look forward to serving your Mazda again in the future!

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