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Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,296 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

31 yrs, 11 mos

4.9

1,296 Reviews

Write a Review

1296 Reviews of Wil Jones

October 24, 2025

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Employee Rating

Everyone was courteous and professional. They made the process easy and convenient. They were great. More

by jamalcorbin33
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Oct 27, 2025

North Penn Mazda responded

Thank you for your kind words! We’re so glad to hear our team made the process easy and convenient for you. We truly appreciate your feedback and hope you’re enjoying your new vehicle!

October 24, 2025

Dealership Rating
Employee Rating

The team at North Penn Mazda is professional, knowledgeable and a pleasure to work with. Chris Chiartas made my car buying experience so easy! Thank you to the great people in sales and service a More

by RMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Jamie Schneider, Chris Chiartas, John Magarity Jr

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Oct 27, 2025

North Penn Mazda responded

Thank you for the wonderful feedback! We’re thrilled to hear Chris and our North Penn Mazda team made your car-buying experience so easy. We truly appreciate your kind words and look forward to seeing you again for your future sales and service visits! 🚗💙

October 24, 2025

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Employee Rating

Excellent customer service from Wil, Jay, Shane and service dept! I could not be happier More

by BEN VITELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

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Oct 27, 2025

North Penn Mazda responded

Thank you, Ben! We’re so happy to hear Wil, Jay, Shane, and our Service team provided excellent customer service. We truly appreciate your feedback and are thrilled to know you couldn’t be happier! 🙌🚗

October 23, 2025

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They were very responsive and professional to work with. I would definitely work with them again More

by CALVIN
Recommend Dealer
Yes
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Oct 23, 2025

North Penn Mazda responded

Thank you, Calvin! We’re so glad to hear you had a great experience with our team. Your kind words about our responsiveness and professionalism mean a lot. We look forward to working with you again in the future!

October 23, 2025

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Employee Rating

The entire process was a breeze. Love the check in scan of the car and video service report. If the work performed. Appreciate the complimentary loaner vehicle. More

by BLACHIMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephan Dasneves, Robert Bell

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Oct 23, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re so glad to hear the process was a breeze and that you enjoyed our check-in scan and video service report. We appreciate your feedback and are happy the complimentary loaner made things even easier for you. We look forward to seeing you again next time!

October 23, 2025

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Employee Rating

Fast efficient service, costs clearly demonstrated, Wil is a pleasure to work with Stellar service More

by GALLIO1
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Oct 24, 2025

North Penn Mazda responded

Thank you for your kind words! We’re thrilled to hear you had such a smooth and transparent experience. Wil and our team truly appreciate your feedback and look forward to assisting you again in the future! ⭐

October 19, 2025

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Employee Rating

Very friendly, polite and professional staff. Quick service In and out, the loner was a plus…great. More

by sergioarturo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

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Oct 20, 2025

North Penn Mazda responded

Thank you for sharing your experience! We're so glad our team provided friendly and efficient service, and that the loaner vehicle made your visit even smoother. We appreciate you choosing North Penn and look forward to seeing you again!

October 19, 2025

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Employee Rating

Great experience and quality job by everyone involved would recommend them to family and friends More

by FLEETWOOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

North Penn Mazda responded

Thank you for your kind words! We're so glad to hear you had a great experience and that our team delivered quality service. We truly appreciate your recommendation and look forward to helping your family and friends in the future!

October 19, 2025

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Employee Rating

Professional and to the point. They did not waste my time, everything flowed smoothly and I drove off in my new car. More

by MERVYNHELDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

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Oct 20, 2025

North Penn Mazda responded

Thank you, Mervyn! We’re thrilled to hear that your experience was professional and seamless from start to finish. Enjoy your new car, and thank you for choosing North Penn!

October 17, 2025

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Employee Rating

The staff was congenial and answered all my questions. It was a pleasure doing business with North Penn Mazda. More

by BRENBARDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Dan Oestreich

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Oct 17, 2025

North Penn Mazda responded

Thank you so much, Bren! We’re thrilled to hear you had such a pleasant experience with our team. It was a pleasure working with you as well, and we truly appreciate you choosing North Penn Mazda!

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