"Superb customer service! Thanks Mr.Aaron Mr.Samuel, Mr...."
Superb customer service! Thanks Mr.Aaron Mr.Samuel, Mr. Will Brown & everyone who helped me get the special edition Corolla Hatchback! I love it so much. 👏👍🥰
"Julia was very Patient me🙏🏽I had a wonderful..."
Julia was very Patient me🙏🏽I had a wonderful experience...I think you guy did a good job I love my new car..thank you all
Other Employees Tagged:
Adebusola "Julia" Olufon
"Adrian from sales department was great salesman with a..."
Adrian from sales department was great salesman with a amazing personality with such patient. Also Will, who is that internet sales manager and Aaron the general manager of this dealer, all three of them tried so hard and put so much effort to get me my dream car in such a great condition without amazing price. I personally wants to thank them in thousand times. Best dealer experience. I will give them four thumbs up if I had two extra hand.
"Great deal...Best customer service!!"
Absolutely the BEST from top to bottom...GM to the wonder sales associates. Extremely fair, honest and helpful from everyone in the dealership...this is Lexus quality at Toyota prices!!
I drove from Atlanta, GA to Owings Mills, MD to buy a used car so you know it was a great deal but I was not expecting this level of pleasurable experience...it started with the phone call from internet advertisement to follow-up service after the sale. Trust me, this is one place you get more than what you pay for!!
"I'm beyond speechless at how God worked through the..."
- Elberto Scott
I'm beyond speechless at how God worked through the managerial, sales, and finance department at the Toyota Dealership located in Owings Mills, MD. Mr. Greydi Escolastico, Mr. Will Brown, and Mr. Carlos Guzman offered true 10 star customer service. They proved to be the most compassionate managerial, sales and finance personnel that I've ever had the pleasure of dealing with in my life. Due to their dedication to offer true customer service satisfaction, they went above and beyond to get me into a vehicle that I would've thought to be an impossible task. Those 3 men were a God sent blessing. I really mean it. God bless you gentlemen! Words are not enough to express my true gratitude for what ya'll accomplished. I have a new car dealership home.
"I don’t typically leave reviews, but I had such a great..."
I don’t typically leave reviews, but I had such a great experience using Heritage Toyota. Will was beyond helpful over the phone answering all of my questions (I had a lot) and had everything ready for me when I came in to purchase. When I came in Greydi was my salesman. He is so kind and made sure I was comfortable while waiting and that I had covered my bases with the car. I couldn’t decide between interior color and he was so friendly the whole time! I had the pleasure of working with Stephanie for financing and she made it so simple and was such a delight. I honestly couldn’t be happier with my experience. Buying a car can be stressful but they made it so pleasant and easy. I can’t recommend them enough!
Just a quick note of appreciation for everyone who was involved in the purchase of our new Highlander. The experience was first-rate from start to finish. It was extremely efficient, straight-forward and pleasant. Bravo!
"Just move from Wisconsin to Baltimore. Needed a new car...."
Just move from Wisconsin to Baltimore. Needed a new car. We’re happy we dealt with Will over the internet. Please see Carlos Subido if you need a great presentation at Heritage Toyota Owings Mills.
Other Employees Tagged:
"True to the game"
- Djyldyz Johnson
Sincerely friendly, professional and knowledgeable staff from top to bottom willing to go above and beyond without a hidden agenda. These guys are like a family!
"Great Staff that’s no pushy"
So I’ve visited many dealerships over the years and Heritage Toyota by far had the best customer service. Most dealers are pushy and smothering but Will Brown the sales manager was awesome. He didn’t bombard me with calls and texts but was fast to respond to my questions which was very appreciated. I left the dealership feeling like I got a great deal on my new car and a great deal on my trade without all the usual hassle.