Will Cruz
Will Cruz at Sierra Chevrolet of Monrovia

Will Cruz | Page 3

General Sales Manager

Sierra Chevrolet of Monrovia

721 E. Central Ave
Monrovia, CA 91016

Contact Me
4.0
55 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.0

55 Reviews

Write a Review

55 Reviews of Will Cruz

October 07, 2024

Dealership Rating
Employee Rating

Really was a bad experience with sale and the defective truck I was sold. The bright spot for me was dealing with Jacob North the service manager. He was a very understanding and communicated with me throu More

by joeracer
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman

Oct 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand that feeling valued as a customer is essential, and we regret to hear that you felt this way at Sierra Chevrolet. Your feedback is important, and we'd appreciate the opportunity to discuss your concerns further. Please feel free to contact us directly so we can work toward a resolution. Sincerely, The Sierra Chevrolet Team

October 07, 2024

Dealership Rating
Employee Rating

very good will return when needed keep up the good work nice and clean area More

by n6pmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Sierra Chevrolet. We appreciate your feedback about our clean and welcoming environment, and we look forward to serving you again whenever you need us. Safe travels until then! Sincerely, The Sierra Chevrolet Team

October 07, 2024

Dealership Rating
Employee Rating

They were pretty nice I liked how I was treated and good service thank you More

by m.maldonado79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you enjoyed your experience with us at Sierra Chevrolet. Our team is dedicated to providing great service, and it’s wonderful to know that you felt well taken care of. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 17, 2024

Dealership Rating
Employee Rating

They were very nice and helpful. Super accommodating . I am very satisfied with my purchase. More

by GOCARANZANAILS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Hernandez , Christopher Parra

Sep 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Sierra Chevrolet. It's great to know that you found our team helpful and accommodating. We appreciate your satisfaction with your purchase, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 09, 2024

Dealership Rating
Employee Rating

I was looking for a pick up truck and my research led me to two dealers but as I'm familiar with Chevrolet of Monrovia I decided to go there , great service . More

by marco.solis.a28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Hernandez

Sep 11, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience, Marco! We appreciate your choice of Sierra Chevrolet for your pickup truck search and are thrilled to hear you received great service. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

September 04, 2024

Dealership Rating
Employee Rating

Great knowledgeable and friendly sales rep. Finance department provided clear answers to all contract questions. More

by marcial.jose.43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk

Sep 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re delighted to hear that you found our sales representative knowledgeable and friendly, and that our finance department was helpful in addressing your contract questions. At Sierra Chevrolet, we strive to provide a great experience for all our customers. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 01, 2024

Dealership Rating
Employee Rating

As a dealer they provide good service definitely I will return for a future service More

by CHICHILOPEZ2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a good experience with us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

August 28, 2024

Dealership Rating
Employee Rating

The team is very nice and willing to work a great deal; Nick is the guy you definitely want to talk to! More

by vazquezbrandonb97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman

Aug 29, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Sierra Chevrolet. It's great to know that Nick made a difference for you. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 25, 2024

Dealership Rating
Employee Rating

In dealing with the sales staff and management. They don’t return phone calls and waste our time. They seem to have bad communication skills with each other. And don’t care about the customer once More

by LUISAMBRIZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 27, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration regarding the communication issues you've faced with our sales staff and management at Sierra Chevrolet. Your feedback is important, and we strive to ensure that all our customers feel valued and heard. Our team is looking into this and we hope to be in touch shortly, as we would like to address your concerns and work towards a solution. Thank you again for your feedback, and we hope to improve your experience. Sincerely, The Sierra Chevrolet Team

August 22, 2024

Dealership Rating
Employee Rating

Alfonso was a great help and made sure I was taken care of. He was able to acquire the vehicle I wanted in the color and configuration as well. Alfonso also made me feel comfortable in the process of get More

by jrodrig82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Hernandez

Aug 23, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Alfonso provided you with exceptional service and made your vehicle acquisition a comfortable experience. We appreciate your recommendation and look forward to assisting you again at Sierra Chevrolet of Monrovia. Enjoy your new vehicle! Sincerely, The Sierra Chevrolet Team

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