Will Cruz | Page 4

In dealing with the sales staff and management. They don’t return phone calls and waste our time. They seem to have bad communication skills with each other. And don’t care about the customer once They don’t return phone calls and waste our time. They seem to have bad communication skills with each other. And don’t care about the customer once they have your money. I’m still waiting for the manager to call me back. More

by LUISAMBRIZ7 Verified Customer Verified Customer

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Alfonso was a great help and made sure I was taken care of. He was able to acquire the vehicle I wanted in the color and configuration as well. Alfonso also made me feel comfortable in the process of get of. He was able to acquire the vehicle I wanted in the color and configuration as well. Alfonso also made me feel comfortable in the process of getting the vehicle. Would highly recommend and would go back to purchase a vehicle with him at Sierra Chevrolet of Monrovia. More

by jrodrig82 Verified Customer Verified Customer

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Bought a new 2024 2500 HD ZR2. Found that the truck had some damage and was repainted on pass front door. Paint on pass front door is a completely different color gray and driver's Found that the truck had some damage and was repainted on pass front door. Paint on pass front door is a completely different color gray and driver's door molding has gray overspray with paint line from being taped off. They have had my truck, which I put $62000.00 down on, 11 days with no contact. They Have my cash and new truck. I sold my other truck. I need a truck to tow my trailer to the RV shop for repairs. Sierra Chevy told me they don't have a loan truck for me. I know this is going to deaf ears, but thought I would explain anyway!! More

by joeracer Verified Customer Verified Customer

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We drove 2. 5 hours from San Diego and still had to wait another 30 minutes just to see the car. That was just the beginning of a bad visit. If it wasn’t for my s 5 hours from San Diego and still had to wait another 30 minutes just to see the car. That was just the beginning of a bad visit. If it wasn’t for my son wanting this particular car and that fact that it was priced well, I would have left! More

by lee.hernandez Verified Customer Verified Customer

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Will and Chris were great to work with. Very responsive and got the challenging job done. Highly recommend. Very responsive and got the challenging job done. Highly recommend. More

by Michael@vehicleps.com Verified Customer Verified Customer

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Where do I start? I purchased my vehicle in January and there were some damages to the grille and door molding which the dealer provided a Due Bill on to correct the I purchased my vehicle in January and there were some damages to the grille and door molding which the dealer provided a Due Bill on to correct the issue. It took 3 months and several phone calls for someone to call me back to address the issues. I also noticed a rattling noise coming from the grille. When the service department finally replaced the grille and door molding and supposedly fixed the rattling noise, I took possession of my vehicle and sure enough the rattling noise is still there, the incorrect color grille was installed, and the service department damaged my dashboard in the process of trying to fix the rattling noise. Now I have to take my vehicle back to the dealer for more work. This was supposed to be a brand new vehicle I purchased in January and I'm having all these issues. Needless to say, I will not be purchasing a vehicle from this dealer again until they make things right. More

by Joe Verified Customer Verified Customer

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Good experience. Sold people who genuinely care about your dealership experience. I would recommend to others Sold people who genuinely care about your dealership experience. I would recommend to others More

by rmfullerton Verified Customer Verified Customer

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Sierra Chevrolet staff treated me with almost respect and are very people friendly. It was a pleasure having Nicholas help me in the process of my truck purchases, are very people friendly. It was a pleasure having Nicholas help me in the process of my truck purchases, More

by Rodolfo Espinoza Verified Customer Verified Customer

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I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! at Sierra Chevrolet. Thank you!!! More

by ChevGuy Verified Customer Verified Customer

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Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem Verified Customer Verified Customer

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