Will Cruz
Will Cruz at Sierra Chevrolet of Monrovia

Will Cruz | Page 5

General Sales Manager

Sierra Chevrolet of Monrovia

721 E. Central Ave
Monrovia, CA 91016

Contact Me
4.0
57 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.0

57 Reviews

Write a Review

57 Reviews of Will Cruz

May 27, 2024

Dealership Rating
Employee Rating

Said no gap to commercial loan which is a bold face lie need to train your staff a lot better then that More

by mjr0912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Hoffman, Christian Zuno, Alfonso Hernandez, Andrew Lisk , Brian Hernandez, Andy Wiesman

May 29, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We take your comments seriously and will address the matter internally to ensure a better experience for our customers. If you would like to discuss this further, please feel free to contact Sierra Chevrolet directly. We appreciate the opportunity to improve. Sincerely, The Sierra Chevrolet Team

May 14, 2024

Dealership Rating
Employee Rating

The sales team at Sierra Chevrolet were great. Really helpful and willing to go above and beyond to make the buying process a breeze. More

by brion3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Azpeitia

May 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words about our sales team at Sierra Chevrolet. We always strive to go above and beyond to make the buying process smooth and enjoyable for our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 30, 2024

Dealership Rating
Employee Rating

This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional More

by SONNY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Sierra Chevrolet Team

April 29, 2024

Dealership Rating
Employee Rating

The staff there are unethical, have poor customer service and are hostile. Be aware, as they will tell you what you want to hear at the beginning so that they can hook you in. Also, note that the owner of th More

by MENDEZ2R1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christhian

May 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Sierra Chevrolet Team

March 16, 2024

Dealership Rating
Employee Rating

Communication was terrible. Very passive aggressive. No follow through. Always felt like I was left in the dark and I needed to call to find out information versus them calling More

by avega805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rudy

Mar 18, 2024

Sierra Chevrolet of Monrovia responded

Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact us at your earliest convenience so we may address this further. Thank you. Sincerely, The Sierra Chevrolet Team

March 04, 2024

Dealership Rating
Employee Rating

Great customer service 👍🏼. Really happy and really awesome people , they really helped out a lot , and I got what I needed and want More

by Menasteven123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno

Mar 05, 2024

Sierra Chevrolet of Monrovia responded

Your compliments and kind words mean so much to us and our team, Steven! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Sierra Chevrolet Team

February 03, 2024

Dealership Rating
Employee Rating

Great experience and service with working with Nick and Will. We will definitely recommend others to purchase at this the dealership. They have been great! More

by Jeff Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Scammacca

Feb 06, 2024

Sierra Chevrolet of Monrovia responded

Your great feedback truly made our day, Jeff! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

February 01, 2024

Dealership Rating
Employee Rating

They are very professional and customer service is the best. Luis and Will went above and beyond to get me approved. More

by Mario R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Urias

Feb 02, 2024

Sierra Chevrolet of Monrovia responded

Mario, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Luis went above and beyond to help you out. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Sierra Chevrolet Team

January 04, 2024

Dealership Rating
Employee Rating

Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Sierra Chevrolet of Monrovia responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team consistently takes excellent care of you and provides you with thorough and efficient service. We appreciate your continued business with us here at SIERRA CHEVROLET OF MONROVIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 17, 2023

Dealership Rating
Employee Rating

It started out as a usual “ have a set and will be with you shortly. “ when it got to the finance stage is where sierra Chevrolet stepped up there game. The finance guy was awesome. He was educated and his More

by Air28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Wiesman

Dec 20, 2023

Sierra Chevrolet of Monrovia responded

Air28, thank you for recognizing our finance team's excellence by sharing your 5-star review! We're certain they'll be honored by your kind words. We wish you all the best in your holiday travels, from the whole team at Sierra Chevrolet!

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