William Baumgardner | Page 21
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
226 Reviews
Write a Review226 Reviews of William Baumgardner
June 14, 2021
The service deepartment for Advantage Toyota has excellent customer service. They are conscientious and take pride in their work. I look forward to my visits with them. excellent customer service. They are conscientious and take pride in their work. I look forward to my visits with them. More
Other Employees Tagged: Andy Zollinger
June 08, 2021
They treated me with dignity and respect. They took the car upon arrival and the waiting period was about 1.5 hours. The team members were friendly but professional car upon arrival and the waiting period was about 1.5 hours. The team members were friendly but professional More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel
June 04, 2021
The people I dealt with were professional and my car was ready on time. I wish there was a loner car service because I had to take a cab to get to work. ready on time. I wish there was a loner car service because I had to take a cab to get to work. More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Travis Cobbs, Margie Bonel
May 05, 2021
The entry driveway to the service department needs to be adjusted. The slope of it is too deep and hits hard to the front of the vehicles. Other than that I can say I am satisfied with the services, locatio adjusted. The slope of it is too deep and hits hard to the front of the vehicles. Other than that I can say I am satisfied with the services, location, and customer service More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio
May 01, 2021
Service department staff were very courteous and welcoming. Service went as scheduled and no surprises was sprung on me. I will surely return for future services welcoming. Service went as scheduled and no surprises was sprung on me. I will surely return for future services More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel
April 16, 2021
This dealership offer's excellent service.The workers are very polite and friendly..The waiting time was not very long.The gentle man who l dealt with was great very polite and friendly..The waiting time was not very long.The gentle man who l dealt with was great More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel
April 14, 2021
No communication. It took 2 days for service to be completed. No updates. Wrong completion time given. I had to wait 8 hours on the second day for my vehicle. No updates. They tried to charge me for w completed. No updates. Wrong completion time given. I had to wait 8 hours on the second day for my vehicle. No updates. They tried to charge me for warranty related service. Worst service I have had in over 9 years and 4 vehicles leased. More
April 10, 2021
Had another great experience with Billy and the team at Advantage Toyota. Went in for a scheduled service and they made every effort to ensure that the experience was personal, timely, and professional. Advantage Toyota. Went in for a scheduled service and they made every effort to ensure that the experience was personal, timely, and professional. Well done guys! More
Other Employees Tagged: Andy Zollinger
April 08, 2021
The person who took care of me said it would take between 4-5 hours to put in the new part as well as do the basic servicing. In about 3 and a half hours, he came to look for me and said the job was comple 4-5 hours to put in the new part as well as do the basic servicing. In about 3 and a half hours, he came to look for me and said the job was complete. I also appreciated knowing in advance the length of time it wouild probably take, soI came prepared with a book and lunch. Thanks! Muriel Shuchatowitz More
Other Employees Tagged: Xavier Ascencio, Frantz Casimir