William Butler

Absolutely the best customer service out here! This is my second time purchasing a car from this dealership and my experience is always the best. William Butler has helped me both times and he is This is my second time purchasing a car from this dealership and my experience is always the best. William Butler has helped me both times and he is such a joy to work with. He truly cares about his customer and the experience they have. Thank you so much William for all your help! More

Report | Print

Will was amazing! The dealership was clean and he tried to accommodate all my needs thank you The dealership was clean and he tried to accommodate all my needs thank you More

Report | Print

You made my car-buying experience so much easier. Thank you for your excellent service — it was truly top-notch. I really appreciate your help and highly recommend your services to other customers. Thank you for your excellent service — it was truly top-notch. I really appreciate your help and highly recommend your services to other customers. More

Report | Print

Great place to buy cars. I have been buying cars here for years, so is like a family. Mr Butler is an experienced salesman. I have been buying cars here for years, so is like a family. Mr Butler is an experienced salesman. More

Report | Print

I was so impressed with the support I received from Will. He was very friendly and cooperative which helped us seal the deal! I highly recommend Will for his wonderful service! He was very friendly and cooperative which helped us seal the deal! I highly recommend Will for his wonderful service! More

Report | Print

Pleasant experience working with Will Butler. I highly recommend him when buying your new vehicle I highly recommend him when buying your new vehicle More

Report | Print

Will Butler was incredibly professional, attentive, and provided outstanding customer service throughout my entire experience. He never hassled or pressured me, and instead went above and beyond to ensure provided outstanding customer service throughout my entire experience. He never hassled or pressured me, and instead went above and beyond to ensure I felt comfortable, competent, and confident every step of the way. I was able to clearly communicate what I was looking for—including the year, make, and model—and Will delivered. He found the exact vehicle and had it transferred the very next day. Even though the dealership had double-booked appointments, requiring Will to juggle between me and another couple, he still made a sincere effort to ensure I didn’t feel dismissed or neglected. His attentiveness was especially appreciated, as I was there with a newborn. Thanks to Will’s dedication and professionalism, I left as a satisfied customer—in the exact car I wanted. I truly appreciated his help and highly recommend him to anyone in the market More

Report | Print

Will and the entire Heritage Owings Mills crew were a pleasure to work with, and went above and beyond. pleasure to work with, and went above and beyond. More

Report | Print

The dealership is ok. But if it wasn’t for Will Butler, we would not have bought. Energy is huge when it comes to making a significant purchase. William listened and wasn’ But if it wasn’t for Will Butler, we would not have bought. Energy is huge when it comes to making a significant purchase. William listened and wasn’t trying to sell….he was being himself. As a former weapons instructor I have been trained to read energy - first….William doesn’t have just good….but “prudent” energy. I’m cynical by nature…and I appreciate “who” he is. I can’t say the same from some of the others…that were there the night we signed….but no one is perfect. And I could’ve misread. My wife was happy with the service Will provided also. More

Report | Print

Professional and curious. They had the vehicle that I wanted and was very knowledgeable about the vehicle They had the vehicle that I wanted and was very knowledgeable about the vehicle More

Report | Print