William Butler
William Butler at Heritage Toyota Owings Mills

William Butler | Page 6

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.9
62 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

21 yrs

Languages Spoken

English English

4.9

62 Reviews

Write a Review

62 Reviews of William Butler

July 04, 2025

Dealership Rating
Employee Rating

Mr Will Butler was so outgoing patient helpful superior customer service. I just want to thank him for all his work and everyone else who assist him in the process thank you thank you so much Mr Will me an More

by mspamredd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge, John Holliday

Jul 04, 2025

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 24, 2025

Dealership Rating
Employee Rating

Excellent service. Met all my expectations of car buying experience. Will recommend to all my friends More

by marvin.mazyck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton

Jun 26, 2025

Heritage Toyota Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 13, 2025

Dealership Rating
Employee Rating

William was great. The paperwork and appraisal processes take too long. I’ve been in the dealership for 2.5 hours for a car I knew I wanted and a trade in that is clean More

by ms
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 23, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for sharing feedback about your experience with our dealership. We always look for opportunities to improve so we hope to hear from you. Please reach out to our General Manager, John Holliday at jholliday@mileone.com or 410.753.8917.

June 11, 2025

Dealership Rating
Employee Rating

We had a positive experience at Heritage Toyota. Thanks Will for your help with our purchase! More

by andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evander Tross

Jun 14, 2025

Heritage Toyota Owings Mills responded

Hello Andrew, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 11, 2025

Dealership Rating
Employee Rating

Patient. Well-informed about car. Helpful. We will be coming back here when we need to buy our next car! More

by ehist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evander Tross , Will Singley

Jun 14, 2025

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2025

Dealership Rating
Employee Rating

Im very happy. The service is nice. Great peeople to deal with here. I highly recommend. More

by amani.bintou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton , Michael Guardado

Jun 10, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2025

Dealership Rating
Employee Rating

Very patient and kind, very helpful and considerate of our options , energetic, and very informative More

by machiasnorwood0904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2025

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 20, 2025

Dealership Rating
Employee Rating

Everything was great, awesome vibe and people! ! Definitely will come back great deals and prices More

by alexfloresss29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 16, 2025

Dealership Rating
Employee Rating

We had a very positive experience at this dealership. Everyone was helpful and professional. Chano King did a great job finding a car that met our needs, and was consistently patient, kind and unflappabl More

by Barb K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chano King

May 18, 2025

Heritage Toyota Owings Mills responded

Hi Barb, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2025

Dealership Rating
Employee Rating

Very easy process to buy the car and trade my car in. Once we got close they had a simple approach of asking what can we do and 10 seconds later we had it done. Will was awesome. More

by d.benjamin.burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter McDonald

May 16, 2025

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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