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William Butler

Overview Reviews (56) Inventory (250)

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William Butler

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.9

56 Reviews

Overview Reviews (56) Inventory (250)

Dealership Experience

1 yr

Industry Experience

20 yrs, 11 mos

Languages Spoken

English

4.9

56 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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56 Reviews of William Butler

March 17, 2026

Dealership Rating

Employee Rating

Will was very enthusiastic and helpful with answering any of the questions I was throwing at him. of the questions I was throwing at him. More

by neaxus2012

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 20, 2026 -

Heritage Toyota Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

March 03, 2026

Dealership Rating

Employee Rating

Friendly and helpful. I appreciated the call back that the dealership did have the car I wanted. I appreciated the call back that the dealership did have the car I wanted. More

by Plp239

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Thornton

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Mar 06, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2026

Dealership Rating

Employee Rating

William Butler is an extremely pleasant person to work with. Adds a real personal touch to the sale! with. Adds a real personal touch to the sale! More

by yoyam3

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Evander Tross, Richard Alicea, Jake Garcia

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Mar 02, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your support. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2026

Dealership Rating

Employee Rating

Will was extremely friendly and personable. He made buying a new car very manageable for someone new like myself. Very glad to have him He made buying a new car very manageable for someone new like myself. Very glad to have him More

by kylesteen18

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 23, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Will will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2026

Dealership Rating

Employee Rating

Will was super helpful and extremely nice throughout this process. He was also very patient through my decision process and helped me find the best car for me! process. He was also very patient through my decision process and helped me find the best car for me! More

by lanavie430

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, Jalen Reitter

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Feb 22, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2026

Dealership Rating

Employee Rating

William was truly a blessing, he was patient, kind, on time, professional and provided me with all assistance I needed. I will definitely ONLY visit to by with him again! time, professional and provided me with all assistance I needed. I will definitely ONLY visit to by with him again! More

by Milaun20

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexa Talavera

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Feb 19, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 14, 2026

Dealership Rating

Employee Rating

They really help you with any credit situation William butler was very friendly and welcoming as well! butler was very friendly and welcoming as well! More

by wayneek

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 16, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your positive feedback and for choosing us to help with your credit situation. We're happy to hear that William provided you with friendly and welcoming service. Your satisfaction is our top priority!

February 07, 2026

Dealership Rating

Employee Rating

After a bumpy start (I was promised over the phone by both Jennifer and Levi that a specific vehicle would “definitely” be there for my appointment and it was sold right before I got there) Will Butler a both Jennifer and Levi that a specific vehicle would “definitely” be there for my appointment and it was sold right before I got there) Will Butler and Jay Reitter did a wonderful job earning our trust back and getting us in another vehicle that same day. More

by bayleigh.hoffman2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Levi Lafferty, Jalen Reitter, Jennifer Harris

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Feb 10, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2026

Dealership Rating

Employee Rating

Will was very helpful in helping me get the car deal I was looking for. was looking for. More

by Jhise

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 08, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 24, 2026

Dealership Rating

Employee Rating

Good people selling good wheels that I hope will last as long as I do. long as I do. More

by n3gxh

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dave Bambino, John Holliday, Jalen Reitter

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Jan 25, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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