William Hill | Page 2

They have the worst customer service of any dealership I have ever visited. I purchased my 2017 Ram from them a few years ago, and wanted to stay loyal so I scheduled a test drive for a 2021 Ram. When I arr have ever visited. I purchased my 2017 Ram from them a few years ago, and wanted to stay loyal so I scheduled a test drive for a 2021 Ram. When I arrived at the dealership, I was informed that the manager’s daughter took the truck and he was not going to make her bring it back. Then they tried selling me a used 2020 Ram, which I considered until they told me to call the bank I wanted to finance it through. I asked the salesperson, “what is the finance manager’s job?” I left the dealership and went to a different one in Atlanta and got the truck I wanted. I have tried to get in touch with the finance manager for two weeks now concerning my GAP refund and he will not return my calls. I advise everyone not to deal with University Chrysler Dodge Jeep Ram. More

Helpful 5

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I have been so blessed today. Jo Free and William Hill worked together to get me a 2019 Dodge Grand Caravan. I have NEVER been treated so good. But I am so thankful for the help from both of them. Also, worked together to get me a 2019 Dodge Grand Caravan. I have NEVER been treated so good. But I am so thankful for the help from both of them. Also, Doyle Allbritton detailed the van beautifully. Justin Silvers made sure I got all the paperwork signed then made me copies of everything. Thank you everyone for your time, help and treatment. I will shout your praises to everyone. More

Helpful 0

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Great I the sales man Will made sure we were able to walk out what we wanted. He worked with us for days and was able to come to a deal! out what we wanted. He worked with us for days and was able to come to a deal! More

by Jfainromine Verified Customer Verified Customer

Helpful 0

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Very pleased with the service that we received and the vehicle that was purchased. We were interested in a particular vehicle but it turned out not to be good at all, had a bad heating problem and smoking vehicle that was purchased. We were interested in a particular vehicle but it turned out not to be good at all, had a bad heating problem and smoking after a short test drive. And Will and the sales manager showed us another vehicle 06 Subaru Tribeca b9. And it has seemed so far to be a good purchase. More

Helpful 1

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My experience was wonderful. The salesmen were engaging, patient, and very helpful. I was walked through the process and I had no idea I would be buying a car that day, but I drove away in a new ride. patient, and very helpful. I was walked through the process and I had no idea I would be buying a car that day, but I drove away in a new ride. More

by BOBBLESPOOK2007 Verified Customer Verified Customer

Helpful 5

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Purchased Two Vehicles Frankly, I have despised car shopping. This dealership has changed my attitude. The employees were courteous and professional. My wife and I had been Frankly, I have despised car shopping. This dealership has changed my attitude. The employees were courteous and professional. My wife and I had been budgeting for this. We walked away from this deal with more than we expected and came in under budget. This is a great place to buy a vehicle. Period. More

Helpful 1

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Everyone at the dealership was extremely friendly and made us feel right at home. The whole process went very smoothly and was handled in a very professional manner. We will definitely continue business made us feel right at home. The whole process went very smoothly and was handled in a very professional manner. We will definitely continue business with this dealership for a very long time. More

by SIRENSHELLEY Verified Customer Verified Customer

Helpful 2

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Best car buying experience ever! Everyone was nice and helpful! We got an awesome deal on the brand new Renegade Sport we were looking for! helpful! We got an awesome deal on the brand new Renegade Sport we were looking for! More

by annausry Verified Customer Verified Customer

Helpful 6

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I was very impressed with William Hill. His knowledge of the Grand Cherokee and explanation of all my questions was a key factor in my purchase. I will recommend the Rome GA dealership. the Grand Cherokee and explanation of all my questions was a key factor in my purchase. I will recommend the Rome GA dealership. More

by CSFOLSOM58 Verified Customer Verified Customer

Helpful 2

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The entire staff was great!!! They helped me with the perfect car, William Hill was the biggest help and I thank him for all he did. perfect car, William Hill was the biggest help and I thank him for all he did. More

Helpful 3

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