William Pannier | Page 21

William was wonderful. He was excellent in communicating with us. It is obvious he likes his job and is interested in keeping his customers happy & satisfied. This was ou He was excellent in communicating with us. It is obvious he likes his job and is interested in keeping his customers happy & satisfied. This was our first experience with Ferman & won't be our last. More

by mld48 Verified Customer Verified Customer

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Finally found the rattling noise on my truck that was a ongoing issue. Completely fixed thank you! ongoing issue. Completely fixed thank you! More

by cswain28 Verified Customer Verified Customer

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Very hard to get ahold of them . They lie about there prices. And have to spend more then I wanted They lie about there prices. And have to spend more then I wanted More

by SMALTA320 Verified Customer Verified Customer

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Dependability is not just a word with Ferman employees rather it's something they pride themselves on. rather it's something they pride themselves on. More

by jbparrish Verified Customer Verified Customer

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Svc Mgr William Pannier was very accommodating & knowledgeable. We are new to the area & had a nail in our tire & didn’t have the key for locking lug nuts. We showed up for our appt but he informed knowledgeable. We are new to the area & had a nail in our tire & didn’t have the key for locking lug nuts. We showed up for our appt but he informed us we had made appt for another loc. He realized our predicament & fit us in. We actually ended up buying new tires. We didn’t realize how bad our tires were worn until he showed us. Great people - great experience! William is the best! More

by mumaugh03 Verified Customer Verified Customer

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Ferman Ford is probably the best Ford dealership in the area to have your vehicle serviced at. William paneer is the best service manager I have run into in my entire life. Kudos to Ferman Ford and to Will area to have your vehicle serviced at. William paneer is the best service manager I have run into in my entire life. Kudos to Ferman Ford and to William). More

by no2 Verified Customer Verified Customer

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I received friendly and competent serve from William Pannier. All my questions were answered in a knowledgeable manner. Pannier. All my questions were answered in a knowledgeable manner. More

by bigbo Verified Customer Verified Customer

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Even though the parts were back ordered William Pannier made sure I had a car and kept me informed about the parts issue. He did a great job dealing with the issues related to the warranty work made sure I had a car and kept me informed about the parts issue. He did a great job dealing with the issues related to the warranty work More

by BNKDDUBOIS Verified Customer Verified Customer

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Arrived for my 8am appointment and was greeted with a smile (a plus nowadays!) was informed that my service would take about an hour and a half which was expected. Vehicle was ready ahead of time and I w smile (a plus nowadays!) was informed that my service would take about an hour and a half which was expected. Vehicle was ready ahead of time and I was on my way! Thanks for another great service experience! More

by Tld3561 Verified Customer Verified Customer

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Honest service and very accomodating to my requests. Other dealers saw no problem. Ferman realized my transmission was going south and replaced it. Other dealers saw no problem. Ferman realized my transmission was going south and replaced it. More

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