William Pannier | Page 22

It was a great experience. Everyone there helped me out and have me a clear understanding what was needed to fix my vehicle. Everyone there helped me out and have me a clear understanding what was needed to fix my vehicle. More

by miltoncross Verified Customer Verified Customer

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Great service department. All around wonderful experience. Professional,pleasant,and very informative. Great group of people. All around wonderful experience. Professional,pleasant,and very informative. Great group of people. More

by deeleitch128 Verified Customer Verified Customer

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i had a jammed read window. 1 hour later.. window fixed. fantastic service all the way thru 1 hour later.. window fixed. fantastic service all the way thru More

by williammurphy00 Verified Customer Verified Customer

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I had to get in last minute for a trip back home to Minnesota. The receptionist got me in with William's team. The team found the issue with my car and had me back on the road within two and a half h Minnesota. The receptionist got me in with William's team. The team found the issue with my car and had me back on the road within two and a half hours. William called me the next day to make sure everything was going well with my vehicle. No one likes unexpected expenses during a vacation, but I was thankful to get my car in and get it fixed. I had called many dealers prior to Freman and no one else could get me in and guarantee that they would fix my car same day. I highly recommend them. More

by jthompson8 Verified Customer Verified Customer

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Superb customer service. I had a huge repair bill on my f350 and William worked tirelessly to bring the repair cost down and keep my business. He is the reason I will exclusi I had a huge repair bill on my f350 and William worked tirelessly to bring the repair cost down and keep my business. He is the reason I will exclusively use ford for all my repairs. Thanks William. More

by wojdan Verified Customer Verified Customer

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After having such a pleasant purchasing experience last September ; i was thrilled that Ferman Fords Service department does not disappoint as well. When it feels as though you and your vehicle are not jus September ; i was thrilled that Ferman Fords Service department does not disappoint as well. When it feels as though you and your vehicle are not just numbers ; its a WIN!! Shout Out to Mr. William Pannier. ( Service is about attitude ) ..... And he has Guest Relations down to a T. More

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Good dealership and workers. Always satisfied when I need help or somthing fixed, considering the type of economic xxxx storm we are in they do a good job keeping up. Always satisfied when I need help or somthing fixed, considering the type of economic xxxx storm we are in they do a good job keeping up. More

by iprevail010101 Verified Customer Verified Customer

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Performed my routine maintenance on time. I scheduled my appointment online which was easy to do. I was easily able to make a change to my appointment online as well. Service advisors were I scheduled my appointment online which was easy to do. I was easily able to make a change to my appointment online as well. Service advisors were friendly. More

by Karen K Verified Customer Verified Customer

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Met at service check in with a smile. Checked in with the service manager, directed to the customer waiting room. Free coffee and soda. My car had it’s oil changed in a reasonable amount Checked in with the service manager, directed to the customer waiting room. Free coffee and soda. My car had it’s oil changed in a reasonable amount of time. Car was returned clean. Management followed up with a phone call and email to check on customer satisfaction. Well managed Ford dealership! More

by FLliving Verified Customer Verified Customer

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William was great and took amazing care of my car! Great service, car was cleaned, and they kept me informed. Great service, car was cleaned, and they kept me informed. More

by laradsoares Verified Customer Verified Customer

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