Willian Morales

The service on my car good, however, information on charges for work done not good charges for work done not good More

by CHAPRONTWO Verified Customer Verified Customer

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I will not be doing future business with this dealership. Do not recommend! Horrible customer service! Do not recommend! Horrible customer service! More

by angie.jones Verified Customer Verified Customer

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I was in for 15K service and instructed the service advisor to not replace the air filter as i had recently done so. he stated that the filter was included with the service package and that he would ad advisor to not replace the air filter as i had recently done so. he stated that the filter was included with the service package and that he would add a note to tell the mechanic not to replace it and just put the new filter on the passenger seat. This never happened; the mechanic never read the note and replaced the filter anyway. Second issue was they were supposed to check the tire pressure per California regulations and they did not. All 4 tires were 4 PSI below the recommended pressure. Makes me wonder what else they failed to check. I called Willian to voice my concern and left a message; I never got a courtesy return call. More

by waveslider Verified Customer Verified Customer

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clean waiting lounge, professional service, free uber drop off (thank you very much, greatly appreciated). drop off (thank you very much, greatly appreciated). More

by SANDYTANZIL Verified Customer Verified Customer

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The customer service and people were very nice. William was great about informing me of everything. Car was there a while but very happy with the outcome. William was great about informing me of everything. Car was there a while but very happy with the outcome. More

by jpksportfishingpanama Verified Customer Verified Customer

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Went in for complementary hyundai new car maintenance. Waited a bit over an hour for oil change and multi point inspection. Did not get a free car wash any of the 3 times I came to this location for maint Waited a bit over an hour for oil change and multi point inspection. Did not get a free car wash any of the 3 times I came to this location for maintenance. No reason to pick this service center over any other. More

by sz1 Verified Customer Verified Customer

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Nicole was great and so were all the staff. Professional and kind! They answered all questions! Professional and kind! They answered all questions! More

by chaoteach Verified Customer Verified Customer

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A huge shout-out to Will and the team at South Bay Hyundai! There were awesome in helping me navigate a warranty issue with our 2017 Tucson. Will did a great job coordinating with Hyundai Corporate, Hyundai! There were awesome in helping me navigate a warranty issue with our 2017 Tucson. Will did a great job coordinating with Hyundai Corporate, while keeping me in the loop regarding the status around a rebuilt engine that got completed ahead of schedule. More

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Slow to respond when you drive up for appointment happen twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta on arrival. After 3 hours and 30 mins found out for myself More

by Tria Verified Customer Verified Customer

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William was very helpful and walked me through everything I needed done on my car. He helped set up an Uber for me too so I didn't have to wait at the dealership. He was very nice. I needed done on my car. He helped set up an Uber for me too so I didn't have to wait at the dealership. He was very nice. More

by corrinesandoval Verified Customer Verified Customer

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