Willie Mejia | Page 19

Went to get my initial complimentary oil change at the service center for Honda of Valley stream. This was by appointment, made days prior. My car was processed in, and I waited nearly 3 hours, with no ex service center for Honda of Valley stream. This was by appointment, made days prior. My car was processed in, and I waited nearly 3 hours, with no explanations or updates at to the status of my car. Watched different people come, get serviced, and go, while I say twiddling my thumbs. Finally got fed up and made a fuss about my extended wait, in which I noticed that my vehicle was sitting in the service center parking lot the entire time. Never once did any of the staff let me know what was going on with my vehicle. Wasn't until I said something, that I witnessed someone finally come out and take my car to get serviced. Worst experience ever. Very unethical, unprofessional, unwarranted, and unnecessary. Thumbs down to these people... 2 thumbs down!!!! More

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The customer service was incredible! Only 4 stars because I found glass on my passenger seat after the service Only 4 stars because I found glass on my passenger seat after the service More

by bethm Verified Customer Verified Customer

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They took my car on time and completed all the scheduled maintenance. My initial contact person, checked on the progress of my maintenance work. Everyone was friendly and professional. maintenance. My initial contact person, checked on the progress of my maintenance work. Everyone was friendly and professional. More

by JFMETZ114 Verified Customer Verified Customer

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Great service! Willie and Marcel were great! my odyssey had a dead battery and Willie approved my car to get checked even though they were full for the day. Marce Willie and Marcel were great! my odyssey had a dead battery and Willie approved my car to get checked even though they were full for the day. Marcel called the next day with updates and had my car ready by the end of the day. Service at this location is on point! Will def recommend! Thanks for the great service! More

by anaromanorn Verified Customer Verified Customer

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I had a great experience at the service appointment, they were completely customer oriented and I thank you very much. were completely customer oriented and I thank you very much. More

by MHOGAN11580 Verified Customer Verified Customer

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Great job good service did not have to wait long service was great. Thank you was great. Thank you More

by Bglickman0 Verified Customer Verified Customer

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She was very professional, and knowledgeable of all my questions regarding my car. Very pleasant. questions regarding my car. Very pleasant. More

by DEBORAHVIRGO51 Verified Customer Verified Customer

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Great service and attentive scheduling. I used to go to MIllenium in Garden City. Much better. I used to go to MIllenium in Garden City. Much better. More

by robroy108 Verified Customer Verified Customer

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Daniel and Willie Mejia of the service department were very helpful and resolved the issues very helpful and resolved the issues More

by redd7291 Verified Customer Verified Customer

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Very good performance by the people who work there fast service I had a problem and they took care of it right away service I had a problem and they took care of it right away More

by MORELLCAROL Verified Customer Verified Customer

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