Willie Phillips

Do Not Buy a Car from Cool Springs Nissan! Do Not! This dealership takes all the fun out of purchasing a car by not listening to its customers’ issues! The Frustration Level has peaked! The s Do Not! This dealership takes all the fun out of purchasing a car by not listening to its customers’ issues! The Frustration Level has peaked! The salesman, Rog, assured my son and I that all the buttons that did not work would be taken care of by the service department, especially since he purchased the warranty. But “as is” might not include a window repair. So we contacted Willie, the Manager, who met us at the dealership at 9:00 one Saturday morning. He stated that he would contact the General Manager about the driver’s window not operating, which is a safety issue, but for two weeks, he has not returned our calls or messages. Similarly, the air was not cooling properly after the first 30 minutes of driving the vehicle off the lot. So after less than 3 weeks, the car simply would not start! It’s sitting in the driveway…DEAD! Furthermore, the hood latch does not always function properly, so that along with the moonroof only opening 3 inches at a time, and the back gate not working with the button, the experience is maddening, to say the least! Finally, please just communicate honestly with your customers in the future! More

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The initial price quoted to me was $39,142 after rebate for the 2025 Nissan Frontier Pro 4x4. Nonetheless, upon examining the paperwork, I found that I only received a $500 rebate, resulting in a final pur for the 2025 Nissan Frontier Pro 4x4. Nonetheless, upon examining the paperwork, I found that I only received a $500 rebate, resulting in a final purchase price of $43,456. Moreover, the vehicle was not fully loaded, and the salesperson neglected to inform me that the "Vehicle Protection Plan" for $2,399 consisted of pre-existing features such as tinted windows, paint protection, and nitrogen-filled tires. I was also misinformed about the unlimited oil change package and the 7-year free oil change promotion, which in reality only lasted for 3 years. I strongly recommend that others thoroughly review all documentation and exercise caution when dealing with deceptive sales practices.$43,456 plus $1200 tint, and nitrous in tires.plus $1199 p-plate surface protection, plus $1362 Maintenance contract!! Total plus the trade in, add on, that I did not ask. More

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Kelli is awesome. I was skeptical about coming however when I made it it was awesome a great experience I was skeptical about coming however when I made it it was awesome a great experience More

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My family had a wonderful experience at Nissan of Cool Springs we wanted to thank Willie and Raj and Kellie and Bishoy Corey for making our car buying experience smooth it was pleasant and fun I highly r Springs we wanted to thank Willie and Raj and Kellie and Bishoy Corey for making our car buying experience smooth it was pleasant and fun I highly recommend reaching out to them for your next vehicle . Thank you all More

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Jackson did great! The whole experience was smooth and easy. Jackson was calm and not pushy which helped in the new car buying process. Would 100% recommend Jackson at The whole experience was smooth and easy. Jackson was calm and not pushy which helped in the new car buying process. Would 100% recommend Jackson at Nissan of Cool Springs! More

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Dealing with the fact that I sell cars myself, she’s the most professional sales person to only been in the business for a short time that I have ever met, I will definitely send everybody I know looking fo most professional sales person to only been in the business for a short time that I have ever met, I will definitely send everybody I know looking for a car her way, they need more people like her at the dealership, she’s very professional You guys are lucky to have her as an employee i More

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I bought from out of state and my deal was a little more complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and attention to taking care of things and in a timely manner too. I never thought I would say this, but buying this vehicle was actually a good experience! Maybe the first time for me, lol I highly recommend Nissan of Cool Springs and no matter where I live, will look to them for the next Nissan too. More

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They gave me and my wife an excellent buying experience. We felt no pressure which is a nice change. They treated us like family and made sure we were happy with our purchase. Jackson did a great job explai We felt no pressure which is a nice change. They treated us like family and made sure we were happy with our purchase. Jackson did a great job explaining all of the features to us More

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This is the best dealership ever. I love everyone there. They are all so friendly and nice Mark, Laura, all the service guys all have treated us so great. I would recommend them to ev I love everyone there. They are all so friendly and nice Mark, Laura, all the service guys all have treated us so great. I would recommend them to everyone. ❤️ More

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Oreanna Annes was so very helpful. Kind and attentive, appreciated her patience and great personality. Would recommend this dealership because of her! Thank you so much Kind and attentive, appreciated her patience and great personality. Would recommend this dealership because of her! Thank you so much More

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