Willie Phillips
Willie Phillips at Nissan of Cool Springs
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Willie Phillips

Internet Manager

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Willie Phillips

March 30, 2024

Dealership Rating
Employee Rating

I really want to thank Raj, Mr. Rizk & the entire finance department for really working hard to get me in my brand new 2023 Nissan Rouge SV! From start to finish they were exceptiona More

by Megan Delorso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk , Raj

Apr 01, 2024

Nissan of Cool Springs responded

Hi Megan, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do! Best Regards, Amber Amarx (615) 861-8514

December 17, 2023

Dealership Rating
Employee Rating

I found the perfect car for me, and they was wonderful, thank you so much Nissan of Cool Springs More

by ore19.7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Stacy , Bishoy Rizk, Paul Huber, Corey Harper , Eric Roundy, Jeff Wiliams, Oreanna Anez

Dec 18, 2023

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514

November 04, 2023

Dealership Rating
Employee Rating

Cars. com showed a price of $57,832. When the dealership sent a quote, it showed $62,930. When I pointed this out, I got no response. More

by Kcrusto
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Corey Harper

Nov 09, 2023

Nissan of Cool Springs responded

Kcrusto, Thank you for taking the time to let us know about your experience. Please, give us a call at the store at your earliest convenience to speak further on details. Thank you, Amber 615-790-2500

July 24, 2023

Dealership Rating
Employee Rating

Beware of online price. Not true price unless you finance through dealership. Bait and Switch. More

by Ted2k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 03, 2023

Nissan of Cool Springs responded

Thank you for taking the time to leave a review. If you would like to speak further about your experience, please give Eric Roundy, General Manager, a call at your earliest convenience. Thank you for your business. 615-790-2500

July 04, 2023

Dealership Rating
Employee Rating

I'm an 72 and only bought 2 new vehicles in that time span. I'm from the old school and enjoy the hand the barter experience. Rashad and I worked together very easily. Rashad knows the Nissan Product ins More

by andersoncharlie969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Hepler , Eric Roundy

Jul 18, 2023

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 07, 2023

Dealership Rating
Employee Rating

Excelente atención en español, fue un trato muy ameno, me encanta mi auto, muchas gracias por los servicios prestados! Me encanta Nissan of Cool springs! More

by oreanna19_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Hepler , Paul Huber , Celia Dukeshier, Eric Roundy

May 10, 2023

Nissan of Cool Springs responded

Hi, thank you for your great feedback! Our team here at Nissan of Cool Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Regards, Mark Hepler (615) 790-2500

March 14, 2023

Dealership Rating
Employee Rating

Very nice and professional sales staff. They made purchasing a vehicle easy. I highly recommend them More

by annacoleman04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Casey Flores

Mar 17, 2023

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

February 08, 2023

Dealership Rating
Employee Rating

Professional,friendly & courteous, definitely recommend Nissan of Cool Springs if you are car shopping don't think you will be disappointed.I found exactly what I was looking for on their website was conta More

by gbrock420.gb.gb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelli Gilliam , Casey Flores

Feb 10, 2023

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Regards, Mark Hepler (615) 790-2500

January 11, 2023

Dealership Rating
Employee Rating

I recommend Nissan cool springs for service; The service department is outstanding! very professional and friendly Thank you! More

by tracy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Nissan of Cool Springs responded

Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Jan 17, 2023

Nissan of Cool Springs responded

Tracy, We are very happy to have provided you with such a positive experience! Thank you for the 5-Star review and thank you for being the best part of our family!

January 06, 2023

Dealership Rating
Employee Rating

Dealership is very easy to get to. Courteous staff and clean environment. They were very respectful of and my time More

by Wendell Ingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: E Price , Jeff Williams

Jan 08, 2023

Nissan of Cool Springs responded

Hi Wendell, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

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