Xavier Ascencio | Page 20

I have a 3 yr warranty you would not change it. Disgusting. Never again Toyota Disgusting. Never again Toyota More

by GOLFBROS Verified Customer Verified Customer

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Excellent services rendered. Keep it up, looking up for the service. Thank you so much. the service. Thank you so much. More

by CODIA5 Verified Customer Verified Customer

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I’m not satisfied with the service they did, they fix my tires instead replacement, they obviously did not use my tire insurance like supposed to tires instead replacement, they obviously did not use my tire insurance like supposed to More

by Savior Verified Customer Verified Customer

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Awesome Customer service. Always friendly, courteous. Goes Above and beyond to explain. Waiting are is always clean. Fresh coffee is a plus courteous. Goes Above and beyond to explain. Waiting are is always clean. Fresh coffee is a plus More

by LOVES2RYDEU Verified Customer Verified Customer

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Staff was very professional and courteous. The waiting time was also fair..would recommend my friends to buy their next car at Advantage Toyota. A very satisfied customer. time was also fair..would recommend my friends to buy their next car at Advantage Toyota. A very satisfied customer. More

by GHEINSJACQUES Verified Customer Verified Customer

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I was informed that if I pay for the diagnosis of my car and I resolve the issue with Toyota I would not need to pay for the diagnosis. I was called by Andy who Informed me that I need a battery and stated and I resolve the issue with Toyota I would not need to pay for the diagnosis. I was called by Andy who Informed me that I need a battery and stated I would need to pay half instead. I confronted him and he became rude when I asked why is that . He the informed me that a camera I had in my car is why the battery is draining and to be sure they will hold it overnight. Andy called me in the morning and informed me to pick my car up I then explained to him I’m still not comfortable about the billing and he stated that I can pay the full 150 but he not refunding the 150 and the cost of the battery. He then stated he can remove my battery And I would need to get a a jump start from outside cause he would make sure non of the guys at Toyota would help me.I then hung up asked for a manager,who I spoke to by Xavier who did nothing to resolve my issues . I feel the best resolution is to trade my car in to another dealer as I just got it January and there is too many obstacles I have been having, they don’t wash your car and use corona as a excuse.The sales representative are rude and no issues are never resolved. More

by LECIAROSE Verified Customer Verified Customer

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There was poor communication. The Loaner vehicle was disgusting. I don't think the interior has ever been cleaned which is a nightmare, especially during these Covid times. I was there two days for some disgusting. I don't think the interior has ever been cleaned which is a nightmare, especially during these Covid times. I was there two days for something that should have been resolved in the initial visit. More

by KARLDIEGO Verified Customer Verified Customer

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Excellent ans fast, no waiting time like other dealers, straight to the point. I was impressed with how fast i came out of service, also they were very friendly. You will see no line. straight to the point. I was impressed with how fast i came out of service, also they were very friendly. You will see no line. More

by tomreyes Verified Customer Verified Customer

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The people at the dealership are friendly and efficient. Everything is explained clearly and the work is completed in the time period estimated or ahed of time. Everything is explained clearly and the work is completed in the time period estimated or ahed of time. More

by subtlenergies Verified Customer Verified Customer

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GOOD SERVICE. COMFORTABLE AREA.ALL COVID 19 PROTOKOLS FOLLOWED.THEY HAVE WELL TRAINED TECHNICALS AND THEY ALWAYS GIVE YOU THEIR BEST SERVICE. RESPECT FROM ME . FOLLOWED.THEY HAVE WELL TRAINED TECHNICALS AND THEY ALWAYS GIVE YOU THEIR BEST SERVICE. RESPECT FROM ME . More

by LEVANIMETREVELI Verified Customer Verified Customer

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