Xavier Ascencio | Page 21

This dealership feels like a different environment and culture from other dealerships. There's a comfort and a feel of appreciation, authenticity, combined with professionalism, throughout your entire exp culture from other dealerships. There's a comfort and a feel of appreciation, authenticity, combined with professionalism, throughout your entire experience here. This time I was working with Femi, Shermica, and Jessica with my lease buy-out purchase, as well as Xavier and Travis with the service needs, and as always I know that there really is no place like Advantage Toyota. Thank you all for taking care of me! More

by RASTA.O Verified Customer Verified Customer

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Very good service and people They were quick too here! More

by Rerrico Verified Customer Verified Customer

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Had a great experience at the service dept. My truck was finished when they said it would be. I would be going back for future service. finished when they said it would be. I would be going back for future service. More

by CHRIS.H. Verified Customer Verified Customer

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They treated me with dignity and respect. They took the car upon arrival and the waiting period was about 1.5 hours. The team members were friendly but professional car upon arrival and the waiting period was about 1.5 hours. The team members were friendly but professional More

by sharonhylt Verified Customer Verified Customer

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The people I dealt with were professional and my car was ready on time. I wish there was a loner car service because I had to take a cab to get to work. ready on time. I wish there was a loner car service because I had to take a cab to get to work. More

by lissannick Verified Customer Verified Customer

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I took my vehicle to toyota on sunrise valley stream on the seventhof May 2021. they promised to have it ready by the 10th. On the 10th they call and said they are waiting on a part to ship. I had to rent the seventhof May 2021. they promised to have it ready by the 10th. On the 10th they call and said they are waiting on a part to ship. I had to rent a car that cost me $126 .00 per day on the 5/12/2021. They refuse to pay me back this money for my inconvenience since they have no loaner car to give to me. They evenually give me a loaner car on the 13th and call on the 14th for us to pick up the vehicle for $1720.00 .We return the loaner car on the 15th and drove our vhicle a mile or so the vehicle starts to sway or pull to the right as soon as it accelerated as though it was going to throw us into traffic . we turned around and returned to toyota with blinking hazard lights and was treated very unappreciated of the fact that I had a 2year old baby, paid them 1720 about an hour ago and I had no vehicle to return home or no cash to get home from sunrise to xx albans . i was told to park vehicle in the parking lot until Monday not even in the garage, there was no loaner vehicle to get me home and if I could not get it back to toyota with a tow truck or by driving it back I had to driving it home. Soi I was left to call a umber and pay with a credit card to get home. This is the most horrible and disrespectful treatment you can provide toyota. Poor customer service. More

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Unbelievable unprofessionalism. If there were zero or subzero stars, that’d be more accurate in my experience. Utterly UNACCEPTABLE! You must do better for what you’re charging. subzero stars, that’d be more accurate in my experience. Utterly UNACCEPTABLE! You must do better for what you’re charging. More

by anastasiarammou Verified Customer Verified Customer

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service was for recall and 5000 mile it was quick good and friendly car was ready by the time it was promised originally i would recommend servicing the car by Advantage Toyota and friendly car was ready by the time it was promised originally i would recommend servicing the car by Advantage Toyota More

by abbaima Verified Customer Verified Customer

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The entry driveway to the service department needs to be adjusted. The slope of it is too deep and hits hard to the front of the vehicles. Other than that I can say I am satisfied with the services, locatio adjusted. The slope of it is too deep and hits hard to the front of the vehicles. Other than that I can say I am satisfied with the services, location, and customer service More

by VERNONCLOVELL Verified Customer Verified Customer

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Service department staff were very courteous and welcoming. Service went as scheduled and no surprises was sprung on me. I will surely return for future services welcoming. Service went as scheduled and no surprises was sprung on me. I will surely return for future services More

by SHOLAEXMAYS Verified Customer Verified Customer

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