Xavier Ascencio | Page 6

Me siento muy feliz con la Toyota, porque hacen un trabajo impresionante, y sus trabajadores so súper atentos, hacen un buen trabajo trabajo impresionante, y sus trabajadores so súper atentos, hacen un buen trabajo More

by SILVIO0217 Verified Customer Verified Customer

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Great service department, great service advisor Margie with knowledge of Toyota and the service that is needed. with knowledge of Toyota and the service that is needed. More

by johnny60 Verified Customer Verified Customer

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I like that dealership. It is always a great experience. I go back all t It is always a great experience. I go back all t More

by ametidewilson22 Verified Customer Verified Customer

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never answer the question when I made appointment and I tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can d tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can do for me More

by qingtaowu1991 Verified Customer Verified Customer

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I was given a hard time to get a loaner vehicle for my car to be painted because it was peeling due to no fault of mine (under the Customer Support Program). Plus they made me drive many miles there afte car to be painted because it was peeling due to no fault of mine (under the Customer Support Program). Plus they made me drive many miles there after it was finally approved, telling me they don’t give out loaners for such jobs, turned me away, only to call me back after realizing their mistake, and I had to do the long drive from Manhattan all the way there again burning gas, paying tolls, running up the mileage on my vehicle, and got me into trouble for having to leave work, after arriving late from them. More

by GAIL.STEWART7 Verified Customer Verified Customer

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EXCELLENT CUSTOMER SERVICE. Relaxing atmosphere. Short wait time. Great location. Looking forward to my next visit. Relaxing atmosphere. Short wait time. Great location. Looking forward to my next visit. More

by CHYRELLWELLS60 Verified Customer Verified Customer

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Received an email stating to come in for my last free warranty service and fix a recall. Was told by the service advisor that the last free warranty service had expired already. I asked him why I wou warranty service and fix a recall. Was told by the service advisor that the last free warranty service had expired already. I asked him why I would receive an email then and his reply is I should know when it expired and it was probably an automated email. Had an open recall which I wanted to get resolved but didn’t want to lose my truck if it has to be fixed. Was advised that this recall is usually MBRP an issue just an inspection of the welds, Waiting two hours to be told that the truck needed to be taken out of service. Asked about a loaner vehicle and was y ok f there were none available. At this point I got the service manager involved who instructed the service advisor to get the truck to the repair shop immediately and arrange for a rental car. Since Toyota l my covers a $60 dollar a day natal and the rental vehicle cost more which meant more out of my pocket at my expense. So needless to say, it wasn’t a pleasant experience. On the positive side, I was able to get my truck back after 3 days minimizing my out of pocket costs. Ralph Reinhardt More

by rreinhar54 Verified Customer Verified Customer

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Great service and very professional customer care Can be more satisfying take in my car be more satisfying take in my car More

by ESTUENDO1966 Verified Customer Verified Customer

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Very good dealer and i appreciate the experience thank you very much see you soon you very much see you soon More

by guiddel Saint jean Verified Customer Verified Customer

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Very helpful, easy to work with, they explain what needs to be done, clean, efficient to be done, clean, efficient More

by snicolello4 Verified Customer Verified Customer

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