Yasmine LoBue
Yasmine LoBue at Woodfield Lexus

Yasmine LoBue | Page 8

Finance Manager

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

4.9
191 Reviews
4.9

191 Reviews

Write a Review

Dealership Experience

23 yrs, 1 mo

Languages Spoken

English English

191 Reviews of Yasmine LoBue

September 13, 2021

Dealership Rating
Employee Rating

AMAZING! HIGHLY RECOMMENDED! ALL STAFF ARE EXTREMELY HELPFUL AND KNOWLEDGABLE AND GO ABOVE AND BEYOND TO MAKE ME HAPPY! More

by tmplutz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caryn Szoldatits, Isaac Homa, Robert Bouza , Derek Dukey

Sep 13, 2021

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks again for your recent purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!!!

September 03, 2021

Dealership Rating
Employee Rating

This was the most relaxed and smoothest auto purchase I've ever made. Pat Chan was thorough and honest, and the finance department paperwork moved quickly with any questions answered with clarity More

by bpejfam
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Chan

Sep 08, 2021

Woodfield Lexus responded

Glad things worked out so well! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

August 12, 2021

Dealership Rating
Employee Rating

The dealership is very friendly and attentive. No matter what time of day you arrive, you're greeted quickly and treated like a valued customer. There is no one in the dealership that we encountered that we More

by laraj2218
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Dagoglu

Aug 16, 2021

Woodfield Lexus responded

We are excited to have you as our our customer and look forward to assisting you with you auto needs. Thanks again and we hope you are enjoying your new car and wish you many miles of smiles.

July 13, 2021

Dealership Rating
Employee Rating

Dan very helpful and very knowledgeable about car what ever I needed if I know my friend want to buy car I am introducing to Dan thanks More

by Vanran123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen

Jul 13, 2021

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

July 11, 2021

Dealership Rating
Employee Rating

Dan was really helpful and made it work with me living 3.5 hrs away. He got everything done quick and the process was easy. Thank you so much, Dan! More

by B.thonemany
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen

Jul 13, 2021

Woodfield Lexus responded

Thank you for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

June 18, 2021

Dealership Rating
Employee Rating

Simply put, Dan made it easy and friendly to work out a deal on a used car which is a great fit for me and my family. I’m already planning to buy my next car from Woodward Lexus. Hands-down, just a great c More

by justin_thackray
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen, Robert Bouza

Jun 18, 2021

Woodfield Lexus responded

We are thrilled to have you and your family as our customer, Justin! Thanks again for your purchase and for sharing your thoughts. Hope you are enjoying your new car and wish you many happy miles!

June 16, 2021

Dealership Rating
Employee Rating

I bought a Lexus is250 2015 certified. After I got home I noticed a small dent on my car and the front grill was cracked that appeared to be pushed into place. I also noticed a bunch of scratches that where More

by geddie62
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Rosen, Isaac Homa

Jun 18, 2021

Woodfield Lexus responded

We regret hearing your dissatisfaction of the 2015 IS 250 Certified vehicle you purchased on May 21, 2021. A 2015 certified vehicle has certain requirements but is allowed to have normal wear and tear cosmetic blemishes. You had the opportunity to fully inspect the vehicle at time of delivery. Dan reached out to you the day after and did not hear anything from you until 3 weeks after your purchase. Dan prides himself on his reputation along with Woodfield Lexus. Unfortunately, a survey blemish does take away from Dan's income and that of the dealership and was never given the opportunity to do what he could to address your dissatisfaction. We do care about our customers and were willing to address your issues and make it right. We are all trying to earn a living and do our best to be fair to make our customers happy. Unfortunately, a bad survey cannot be reversed. Again, we regret hearing your dissatisfaction and do hope you are enjoying your vehicle.

Jun 18, 2021

geddie62 responded

So before you where willing to help me but after a honest survey you decided to become hostile against me and all professionalism went out the window. You say I submitted a bad survey, your implying that telling the truth is bad? Also if you truly cared about your customers you would still do your best to satisfy the customer. I didn’t know a a honest review would impact you the way it did but seeing the response afterwards displays the type of business that is being conducted at your location.

June 12, 2021

Dealership Rating
Employee Rating

The best service I have ever experienced, hands down. Woodfield Lexus treated me like I was part of the family from start to finish. There is no other place to buy a Lexus in the Chicago area. More

by robbylevy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen , Josh Resnick

Jun 14, 2021

Woodfield Lexus responded

We are thrilled to have you part of our family! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

June 03, 2021

Dealership Rating
Employee Rating

I wanted to thank Dan, Yasmine and Josh for their excellent customer service during my leasing experience. The entire process was seamless and professional, the team helped us feel welcomed. More

by Savvy_Shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen , Josh Resnick

Jun 04, 2021

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

April 21, 2021

Dealership Rating
Employee Rating

I loved working with Mary! She was very knowledgeable and really listened to what we were looking for. We only test drive two cars and made a decision. Jazmin was great to work with too. I had a horrible exp More

by Rhonda6142@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Boydston, Derek Dukey

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