Ying "Chin" Chang
Ying "Chin" Chang at Executive Kia
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Ying "Chin" Chang | Page 3

Product Specialist

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
4.9
292 Reviews

Contact me directly at (203) 949-7480 or cchang@executivekia.com

Dealership Experience

15 yrs, 2 mos

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

4.9

292 Reviews

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292 Reviews of Ying "Chin" Chang

May 08, 2023

Dealership Rating
Employee Rating

I would make it 0 if I could but it doesn’t let me. My car broke down again in the middle of the highway 10 days after taking it here. More

by Eli J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Parbhunath, Katie Rice, Ouafaa Kouhaila, Carl Maratta, Harrison Stone , David Alderman, Zabdiel Guerrero , Adam Marino, Eli Martinez

Jul 08, 2023

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carl Maratta Service Manager

April 26, 2023

Dealership Rating
Employee Rating

Very helpful and funny they don’t make you do repairs you don’t want to do More

by JENBIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

April 18, 2023

Dealership Rating
Employee Rating

The staff was super friendly and my car was looked at quickly and my issue was resolved More

by MCENM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Apr 18, 2023

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

March 19, 2023

Dealership Rating
Employee Rating

I came to this dealership not knowing what to expect and was very surprised and satisfied at the way I was treated as a buyer.I leased the vehicle they showed me and was very impressed with my KIA Forte. I More

by RJD9148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Ouafaa Kouhaila, Carl Maratta, Harrison Stone , David Alderman, Zabdiel Guerrero , Eli Martinez

Mar 19, 2023

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business, Richard, and hope to see you again soon! Carl Maratta Service Manager

March 06, 2023

Dealership Rating
Employee Rating

I was very pleased with the professionalism of the Kia team. I also wanted to thank Chang for his generosity and kindness. He explained everything very clearly and also the way the car was presented. I wi More

by andrew.willette002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade

Mar 07, 2023

Executive Kia responded

Andrew, Thank you so much for choosing Executive Kia! Congrats on your new purchase, and let us know if Chang can be of any more assistance! John Goglettino General Manager

February 04, 2023

Dealership Rating
Employee Rating

Sarina is my hero she found me the Kia I wanted at the price I was willing to pay. She was always there when I needed her More

by allen.hutton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade , Sarina Pompei

Feb 05, 2023

Executive Kia responded

Here at Executive Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Allen, and it was a pleasure having you at the dealership. We appreciate your review! John Goglettino General Manager

February 01, 2023

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Employee Rating

Attention to detail, polite, timely. Really enjoy working with this Kia dealership. We have purchased 2 kias in the last 3 years and are very impressed!!! More

by MSORRELL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

January 18, 2023

Dealership Rating
Employee Rating

I only buy Kia’s, the dealership it’s self is not bad but every person in there tries to rush to buy a car. I felt like I was rushed every second of the way. Before I even knew my interest rate on the car I More

by mjs97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Trindade , Sarina Pompei

Jan 22, 2023

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. John Goglettino General Manager

January 11, 2023

Dealership Rating
Employee Rating

Not having purchased a car in many years the team at Kia made the experience an enjoyable rewarding experience. We went in that day not intending to purchase then and decided because of their easy , informa More

by elizabeth.doohan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade, David Barschow , David Alderman

Jan 12, 2023

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Elizabeth, and look forward to your next visit. John Goglettino General Manager

January 09, 2023

Dealership Rating
Employee Rating

Very pleased with the sales staff and service advisors. Always come back to Executive Kia to see Joe Ortiz and Chin Chang More

by AOMICIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Ortiz, Katie Rice

Jan 09, 2023

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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